Salesforce.com Wins Two 2003 SIIA Codie Awards for Best Customer Relationship Management Solution & Best Software Service.Business Editors/High-Tech Writers SAN FRANCISCO--(BUSINESS WIRE)--May 8, 2003 For second consecutive year, Software & Information Industry Association (SIIA (Software & Information Industry Association, Washington, DC, www.siia.net) A trade organization devoted to the health and welfare of the software and digital content industry by providing support in government relations, business development, education and intellectual property ) honors salesforce.com for outstanding product achievement Salesforce.com, the technology and market leader in on-demand customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ), today announced that its innovative CRM solution has been named by the Software & Information Industry Association (SIIA) as the winner of the 2003 Codie Award for Best Customer Relationship Management Solution, as well as the Award for Best Software Service. This is the second consecutive year that salesforce.com has received the prestigious honor for its on-demand CRM service. The winners were announced at the 18th annual awards ceremony Tuesday, May 6, 2003 at the Palace Hotel in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , CA, and are featured in the May issue of Upgrade Magazine, the official magazine of SIIA. The Codie Awards showcase the finest products and services in the software and information industry. Salesforce.com was honored for its outstanding product achievement with two of 40 Codie Awards, chosen from over 700 products and 325 companies by judges consisting of industry trade press, mainstream technology writers, industry experts and SIIA members. The Codie Awards provide the only peer recognition program in the software and information industry, a unique venue where companies compete for the praise of their competitors. Ken Wasch, president of SIIA, said, "SIIA congratulates salesforce.com on their two 2003 Codie Awards. The recognition the company received from judges confirms the importance of the service they provide to our industry." "We are honored to be recognized by SIIA for creating the world's most successful Internet application utility," said Marc Benioff Marc Benioff (b. 1964) is Chairman & CEO of Salesforce.com, a leading CRM company he founded in March 1999. Born Marc Russell Benioff on September 25, 1964 in San Francisco, California USA. , chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of salesforce.com. "Winning the 2003 Codie Awards for Best Customer Relationship Management Solution and Best Software Service is a testament to the dedication of our development team. This distinction reinforces our commitment to providing our 6,400 customers around the globe with a superior product that they can count on for immediate results and CRM success without software headaches." A recent survey found that 42 percent of all enterprise CRM software licenses In computing, software that is copyrighted and licensed under a software license is done under a variety of licensing schemes. For end-users there are proprietary licenses and there are free software licenses, and there are proprietary Within these schemes are further classifications. purchased are never deployed (Gartner Group, March 2003). In contrast, salesforce.com's utility model delivers robust CRM technology on a pay-as-you-go basis Pay-as-you-go basis A method of paying income tax in which the employer deducts a portion of an employee's monthly salary to remit to the IRS. for immediate success. The world's most successful application utility, salesforce.com currently has over 6,400 customers and 87,000 users in 110 countries, including global leaders such as AOL (A division of Time Warner, Inc., New York, NY, www.aol.com) The world's largest online information service with access to the Internet, e-mail, chat rooms and a variety of databases and services. , Le Meridien and Coral Energy, an affiliate of Shell (NYSE NYSE See: New York Stock Exchange :SC). About salesforce.com Salesforce.com builds and delivers customer relationship management (CRM) applications on demand via its web services platform. The salesforce.com product suite -- Team Edition, Professional Edition, Enterprise Edition, Wireless Edition and Offline Edition -- gives companies of all sizes a complete 360-degree view of the customer. The company's award-winning CRM solutions provide integrated online sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. , customer service and support management, and marketing automation applications to help companies meet the complex challenges of global customer communication. Salesforce.com has received considerable recognition in the industry, including Editors' Choice and two Five-Star ratings from PC Magazine, two Deploy Awards from InfoWorld, Red Herring Red Herring A preliminary registration statement that must be filed with the SEC describing a new issue of stock (IPO) and the prospects of the issuing company. Notes: 100, Upside Hot 100, Investor's Choice Award from Enterprise Outlook, Editors' Choice from TMCLabs, Top 10 CRM Implementation from Aberdeen Group, and InfoWorld's 2001 CRM Technology of the Year. Founded in 1999, salesforce.com is headquartered in San Francisco, with offices in Europe and Asia. About SIIA The Software & Information Industry Association (SIIA) is the principal trade association for the software and digital content industry. SIIA provides global services in government relations, business development, corporate education and intellectual property protection to more than 600 leading software and information companies. For further information, visit http://www.siia.net. Note to Editors: Salesforce.com is a registered trademark of salesforce.com, Inc., San Francisco, California “San Francisco” redirects here. For other uses, see San Francisco (disambiguation). The City and County of San Francisco (EN IPA: [sænfrənˈsɪskoʊ] . Other names used may be trademarks of their respective owners. |
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