Salesboom.com releases next generation hosted CRM, CLM solutions.Salesboom.com, a provider of hosted CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , SFA See sales force automation. SFA - Sales Force Automation , ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. and CLM CLM - Career Limiting Move solutions, announced the release of Salesboom.com v6.0. It's the latest release in Salesboom's history of hosted CRM software updates. Salesboom v6.0 offers numerous new features. The new Salesboom.com v6.0 release has also allowed Salesboom to introduce new features that fine-tune its ERP offering, including inventory management systems. Integrating the ERP features with customer lifecycle management is also part of the Salesboom CRM system. Salesboom has also released a new customer self-service portal, helping provide organizations with a tool to better manage customer expectations. The portal was created with the goal of cutting the costs of handling customer cases. www.salesboom.com By Glenn J. Kalinoski, Executive Editor, Customer Inter@ction Solutions |
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