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SalesPerformer Suite From FirePond.


FirePond's Sales Performer Suite is an integrated sales solution designed to provide all channels with guided selling Guided Selling is a concept that enhances the sales process of customer specific products and services. Guided Selling enables organizations in an automated fashion to analyze customer needs, determine the proper features, products and services and to translate the result into a  capabilities, real-time customer and product information and automated, enterprisewide processes. Formerly the FirePond Application Suite, the new offering has undergone numerous architectural changes, and the company has transformed its FirePond Business Rules Engine into the SalesPerformer Configurator: a "brain in a jar" and the centerpiece of the suite. The Configurator is designed to provide powerful business intelligence to companies that need extensive sales configuration capabilities: it analyzes customer needs and provides personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 recommendations; configures large numbers of options, rules, constraints CONSTRAINTS - A language for solving constraints using value inference.

["CONSTRAINTS: A Language for Expressing Almost-Hierarchical Descriptions", G.J. Sussman et al, Artif Intell 14(1):1-39 (Aug 1980)].
 and relationships; models complex pricing, promotions and discounts; integrates with order management and other enterprise systems; imports legacy data; and deploys in multiple Web environments. At the core of all FirePond applications, the SalesPerformer Configurator is also sold independently.

The suite consists of sales channel-specific packages meant to address the specialized spe·cial·ize  
v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es

v.intr.
1. To pursue a special activity, occupation, or field of study.

2.
 needs within each. Web Sales Performer is an Internet selling system for complex products and services that includes an interactive product catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C. , product selection, customer needs analysis, proposal creation and order management online. It can compare alternate or competing products side by side and interfaces with fulfillment ful·fill also ful·fil  
tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils
1. To bring into actuality; effect: fulfilled their promises.

2.
 systems to track order status. Field SalesPerformer addresses the needs of a direct sales force, tailoring the selling process for each customer, including product selection and configuration, price quotes, proposal creation and order entry. Channel SalesPerformer allows distributors, agents, brokers or partners to increase selling effectiveness. It can capture, track and access customer data, generates branded proposals and contracts and streamlines channel management activities; e.g., lead management, product data updates and guided sales support.

All products within the suite are available separately along with additional options to tailor functionality for meeting specific customer needs, including Process Server, for controlling the workflow of sales actions throughout the enterprise; Replication Server Replication Server is a Sybase product to provide bi-directional, heterogeneous replication, and synchronization across enterprise, client/server, desktop, and mobile systems. , for mobile sales forces; and Wireless Server, for companies using WAP-enabled devices.
COPYRIGHT 2001 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Publication:Customer Interaction Solutions
Article Type:Product Announcement
Date:Jan 1, 2001
Words:317
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