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SafeHarbor names Annette M. Jacobs President and CEO; Seasoned Executive to Lead Company to Next Stage of Growth.


Business Editors/High-Tech Writers

SEATTLE--(BUSINESS WIRE)--April 13, 2004

SafeHarbor Technology Corporation, a leading provider of customer support transformation solutions, today announced that it has named Annette M. Jacobs as its president and chief executive officer.

Jacobs' experience spans a strong record of results in high-growth businesses, primarily in service related industries. Her focus at SafeHarbor is to set the strategic growth course for the company.

Jacobs replaces Chad Waite, General Partner at OVP OVP Originalverpackt (German: original packaging)
OVP Over Voltage Protection
OVP Ostvorpommern (German number plate area code)
OVP Originalverpackung (German) 
 Venture Partners, who has led the company for the past six months while the search for new leadership at SafeHarbor was underway. Waite will remain on the company's board.

Previous to SafeHarbor, Jacobs was president and corporate executive vice president of the $5 billion consumer markets group for Qwest Communications
For the holding company, see Qwest. For the Bell Operating Company, see Qwest Corporation.
Qwest Communications Corporation is a long distance subsidiary of Qwest that was, until 1995, known as Southern Pacific Telecommunications Company.
 International, Inc. The business unit provides sales and service for the local telephone franchises in fourteen Western states, as well as wireless, cable, video, high speed Internet and long distances. Jacobs was instrumental in defining and leading the initiatives that improved customer service and retention. These were accomplished while significantly reducing operational expenses and improving sales practices.

"Annette is a recognized business leader and we are extremely fortunate to bring a person of her caliber to the team," said Waite. "Under Annette's leadership at Qwest Wireless Owned by Qwest Communications, Qwest Wireless LLC is its cellular phone service offered in the United States. Qwest Wireless is a Mobile Virtual Network Operator (MVNO) that operates on Sprint PCS's CDMA network. , the division became a top ten domestic wireless carrier. We are confident in her ability to grow SafeHarbor."

"SafeHarbor can grow exponentially. We have the business process solutions that are critical for our clients to get their capital return for the multiple systems deployed in an enterprise environment. Our design services and analytics improve the users experience, increase activity completion and drives customer satisfaction to a higher level," said Jacobs. "Our team is also committed to maintaining our tradition of high touch customer partnerships."

With over 20 years experience in telecommunications, primarily in the wireless industry, Jacobs has held executive management and operational positions with Verizon Wireless Cellco Partnership, doing business as Verizon Wireless, owns and operates the second largest wireless telecommunications network in the United States, based on total wireless customers. , GTE GTE General Telephone & Electronics
GTE Génie Thermique et Énergie (French)
GTE Gas Turbine Engine
GTE Global Tropospheric Experiment
GTE Geothermal Energy
GTE Gas Turbine Efficiency plc (Sweden & USA) 
 Wireless, and Contel Cellular. At Verizon Wireless, she was the president for the Great Lakes Great Lakes, group of five freshwater lakes, central North America, creating a natural border between the United States and Canada and forming the largest body of freshwater in the world, with a combined surface area of c.95,000 sq mi (246,050 sq km).  area based in Chicago, Illinois. This $3 billion market area was at the time the largest within Verizon Wireless and comprised the five legacy companies which formed the company. Jacobs has been recognized for her leadership in the wireless industry and has been actively involved in various non-profit and industry board positions.

About SafeHarbor

Founded in 1998, SafeHarbor delivers customer service and support solutions that have increased the integration and investment return for enterprise systems. SafeHarbor's customer support transformation services clients include Washington Mutual “WaMu” redirects here. For the Washington, DC radio station, see WAMU.

Washington Mutual (or WaMu; NYSE: WM) is the United States' largest savings and loan association.
 Bank, T-Mobile, TiVo, American Airlines American Airlines

Major U.S. airline. American was created through a merger of several smaller U.S. airlines and incorporated in 1934. It continued to buy the routes of other airlines, becoming an international carrier in the 1970s; its routes include South America, the
 and others. SafeHarbor is also an IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries)  Premier Business Partner. For more information, please go to SafeHarbor's Web site at: http://www.safeharbor.com.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Apr 13, 2004
Words:447
Previous Article:AFOP First Quarter 2004 Earnings Conference Call Invitation.
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