Saf-T-Net Provides Uninterrupted Support During Recent North Carolina Ice Storm; Saf-T-Net Ensures Business Continuity for the Small Business.

Business Editors

RALEIGH, N.C.--(BUSINESS WIRE)--Dec. 10, 2002

Described by many as "Fran on Ice," referring to Hurricane Fran that ravaged North Carolina in 1996, the recent ice storm that plagued North Carolina disrupted the lives and businesses of almost 1 million people.

It also put Saf-T-Net's customer support system to the test.

Saf-T-Net, a leader in small business recovery planning, provides emergency recovery planning for their small business customers and promises 24 X 7 X 365 support. Saf-T-Net's emergency assistance team in Canada, online data recovery unit in MA, and web support in California provided uninterrupted availability to all customers.

"We designed the system to be both redundant and geographically diverse to ensure ongoing service, even in the event of a major regional disaster," said Robert Bruce, company President. "One of the main criterion of the many prestigious associations that recommend Saf-T-Net to their members is the ability to support a large number of simultaneous outages. Last week's disruptions presented as close to a worst case scenario as we can expect, and our system responded perfectly." Bruce continued.

Company CEO Howard Udell, recently named to chair the State of North Carolina's Showcase States' business and economic recovery team, added this perspective: "Business interruption does not have to cause financial loss, but it will for those that are not ready. Our company is committed to helping small businesses understand the importance of preparedness including having an updated recovery plan accessible anytime, anywhere. This commitment is demonstrated by our Saf-T-Net system, which spans 6,000 miles, includes over 100 support personnel, and operates in multimillion dollar facilities with state of the art equipment."

More information, including a free "on the safe side" poster and other resources are available at www.saftnet.net.

About Triangle Resource Group

For six years, Triangle Resource Group (TRG) has been working as a partner with small businesses, bringing them the ability and resources to manage emergencies competently. TRG is protecting thousands of small businesses of all types, including law offices, medical practices, insurance companies, and non-profit organizations. We take pride in the fact that our customers truly consider us as partners in protecting their livelihoods and fulfilling their responsibilities to employees, business partners, and community. Triangle Resource Group is based in Raleigh, North Carolina and can be reached locally at [phone], or toll free outside NC at [phone]. On the Internet, visit http://www.saftnet.net.

Saf-T-Net is a registered trademark of Triangle Resource Group, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.