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STI Knowledge Honored in Inc 500 for Third Consecutive Year.

Business Editors

ATLANTA--(BUSINESS WIRE)--Oct. 9, 2002

Atlanta based STI Knowledge, Inc., a leading provider of enterprise support services, has been named one of America's entrepreneurial growth leaders, for the third consecutive year, by Inc magazine.

The ranking of the nation's 500 fastest growing privately held companies will appear in the magazine's special Inc 500 issue, which hits newsstands October 15.

Of the millions of U.S. enterprises, the number of firms that actually double their sales over a five-year period is less than 500,000. To achieve three consecutive years of Inc 500 placements, STI Knowledge has had phenomenal growth - more than doubling sales for several years. STI credits this success to continued sales growth based on tight client focus in delivering best-in-class enterprise support services and education. In the history of the Inc 500, there have only been 575 companies to make the list three times, and not all of them were consecutive.

"Being named in the Inc 500 even once is exciting!" said Cliff Oxford, CEO and Founder of STI Knowledge. "Being named three times consecutively is extraordinary as well as gratifying. We are proud to join the ranks of companies such as Microsoft, Intuit and Gateway, who have all been named in the Inc 500 during the past 20 years."

Inc 500 spotlights those dynamic enterprises that have grown to become the driving force of the American economy. Inc statistics revealed dramatic growth rates are continuing for entrepreneurial companies. On average, the companies in the Inc 500 rankings grew over 15 times, or 1521%, over 5 years. Despite the technology slowdown, the leading industry category, which includes STI Knowledge, is Computer Software & Services."

"This is the first Inc. 500 ranking to reflect the full impact of the recession," said Inc. editor John Koten. "Yet these entrepreneurs are managing to confound the naysayer and move ahead to despite the obstacles. They're showing that smart strategies can succeed even in the toughest of times."

"STI's strategy is client-focused and our people personify the principles of customer support and service delivery. Everyone at STI is dedicated to delivering best-in-class customer support solutions, whether it is through our education and certification programs, sourcing and staffing solutions, product offerings or consulting services. Our continued growth is the result of our on-going commitment to service delivery excellence and the premier clients we are privileged to support," said Cliff Oxford.

STI Knowledge, which experienced a 581% sales growth from 1997 to 2001, offers superior enterprise support solutions for help desks, call centers and customer service centers.

About STI

STI Knowledge is a leading global enterprise support company that provides best-in-class business and technology solutions for enterprise support encompassing the right strategies, industry best practices, leading support certifications, and innovative application infrastructure products to reduce enterprise support costs, enhance service levels, and increase organizational productivity. STI's clients include 76% of Fortune 100 enterprises, vertical industry leaders and leading systems integrators.

STI Knowledge provides the total business solution for enterprise support, embedding industry best practices and recognized certification into a platform solution encompassing incident management, problem management, asset management, identity management, change and configuration management, knowledge management, and self-service.

About Inc

Inc, the premier magazine for growing companies, may be accessed online at www.inc.com. The magazine is owned by Gruner + Jahr USA, one of the top-ranked magazine publishers in the U.S., reaching one of the largest readerships in America. In addition to Inc, Gruner + Jahr USA publishes Fast Company, Child, Family Circle, Fitness, Parents and YM. G+J USA is 25.1% owned by the Jahr Group and 74.9% owned by Bertelsmann AG, the largest privately held and the fifth largest media company overall in the world with yearly revenues at $17.86 billion.
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Publication:Business Wire
Geographic Code:1USA
Date:Oct 9, 2002
Words:624
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