SPSS Inc. Announces Support for Universal Application Network and Siebel Analytics at Siebel Worldwide User Week 2002.

Business Editors

LOS ANGELES--(BUSINESS WIRE)--Oct. 23, 2002

SPSS to deliver real-time predictive analytics to Siebel Systems users

SPSS Inc. (NASDAQ: SPSS), a worldwide provider of predictive analytics, today announced its support for Universal Application Network--the industry's first standards-based, vendor-independent application integration solution--launched by Siebel Systems in conjunction with industry-leading application software vendors, integration server vendors, and systems integrators. SPSS also announced its support for Siebel Analytics--an end-to-end next-generation analytics solution that provides all users with up-to-the-moment, actionable customer and business insight. Siebel Systems, Inc. (NASDAQ: SEBL) is a leading provider of multichannel eBusiness applications software.

As part of this endorsement, SPSS plans to provide out-of-the-box connectivity between the company's real-time predictive analytics technology and Universal Application Network and Siebel Analytics. The joint offering will provide users of Siebel eBusiness Applications and Siebel Analytics with an integrated solution that enables organizations to build advanced models to predict customer actions and, as a result, offer recommendations based on actual customer behavior. This translates into better, more personalized service for customers and increased revenues for the organization. By combining SPSS predictive analytics with Siebel Analytics, joint customers will have a world-class analytic solution enabling them to enhance their customer and business insight with predictive modeling and real-time scoring.

SPSS and TIBCO jointly demonstrated the live integrated solution running on TIBCO BusinessWorks in the Partner Pavilion at Siebel Worldwide User Week 2002. SPSS plans to submit a fully integrated real-time scoring solution utilizing its scoring engine technology to the Siebel Validation Program within 90 days of Siebel Worldwide User Week 2002.

Universal Application Network takes a standards-based, vendor-independent approach to the design and development of end-to-end best-practice business processes that are executed by market-leading integration servers. Based on XML and Web Services industry standards, Universal Application Network enables organizations to effectively integrate best-in-class applications, such as SPSS real-time scoring based on its scoring engine technology, and ensures that organizations are not locked into vendor-specific proprietary architectures.

Siebel Analytics is a complete next-generation analytics solution that empowers all employees and senior executives throughout the extended enterprise with up-to-the-moment and actionable customer and business insight. Siebel Analytic Applications provide out-of-the-box prepackaged applications that address key analytical issues in sales, service, and marketing--all built on top of the award-winning Siebel Analytics Platform. Siebel Analytics Platform products deliver insight into integrated real-time and historical data spanning all enterprise data sources and provide the highest levels of performance, robustness, and security to deliver sophisticated analytic capabilities to unprecedented numbers of users.

SPSS real-time scoring technology enables organizations to make personalized recommendations based on data derived from demographic attributes and customer behavior, taking into account changes to this data that may occur in real time. With this insight, organizations ensure that both people and systems have accurate results on which to base decisions such as, which products and services to offer. Decision-makers might include a Web site processing online purchases, sales clerks worldwide handling in-store purchases, or telesales representatives processing catalog orders.

Leveraging Universal Application Network as a common integration platform, SPSS and Siebel Systems will deliver an enhanced integrated solution that combines best practices drawn from Siebel Systems' business process library, advanced analytic capabilities incorporated into Siebel Systems' prebuilt Analytic Applications, and a best-practice approach to deliver, in real time, predictive customer analytics from SPSS.

"This is another example of Siebel Systems' market leadership and vision for the future of customer relationship management," said Brian Sterrett, vice president, SPSS Alliances. "With the addition of predictive analytics and real-time scoring, organizations will be enabled to further leverage their customer data into building best-of-breed business processes throughout their organizations."

"The ability to seamlessly execute end-to-end processes that integrate customer management and customer insight with predictive analytics in real time is becoming a must for today's businesses," said Michael Straub, alliance technical director for Siebel Systems. "SPSS support for Universal Application Network and Siebel Analytics enables users to gain a significant competitive advantage by making it possible to quickly predict customer behavior--improving customer interactions and maximizing revenue."

About SPSS Inc.

SPSS Inc. (NASDAQ: SPSS), headquartered in Chicago, Ill., USA, is a multinational computer software company providing technology that transforms data into insight through the use of predictive analytics and other data mining techniques. The company's solutions and products enable organizations to manage the future by learning from the past, understanding the present, as well as predicting potential problems and opportunities. For more information, visit www.spss.com.

About Universal Application Network

As organizations struggle to unify myriad disparate business processes and applications, integration is one of the key corporate constraints on revenue growth, increased productivity, and business performance visibility. Universal Application Network takes a standards-based, vendor-independent approach to the design and development of end-to-end business processes that are executed by market-leading integration servers. In addition, these business processes are application-independent and can be deployed across a diverse set of applications across multiple divisions and business units. Based on XML and Web Services industry standards, Universal Application Network enables organizations to select best-in-class applications and ensures that they are not locked into vendor-specific proprietary architectures. Universal Application Network includes three primary components:

-- Best Practice Business Process Library--A library of prepackaged industry-specific business processes based on best practices. These prebuilt, quality-assured business processes, provided by Siebel Systems, can be executed across multiple applications, departments, organizations, and enterprises.

-- Business Process Design Tools--A selection of business process design tools, provided by leading integration server vendors, for modeling and configuring existing business processes and creating new ones.

-- Integration Server--An integration server to execute business processes and coordinate interapplication communication.

The result is a vendor-independent application integration solution that enables organizations to rapidly respond to business opportunities, optimize organizational performance, and realize unprecedented business value from existing systems.

Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.

SPSS information is available on the World Wide Web through the SPSS Press Center at: http://www.spss.com/press