SIRVA improves IT relocation.SIRVA Inc., a global relocation services Relocation services or "employee relocation" includes a range of internal business processes that are engaged to transfer employees (and often their families) or entire departments of a business to a new work location. provider, has announced the formation of a client technologies group dedicated to providing solutions for its growing customer base. Matthew B. Dickerson, a 10-year IT veteran of SIRVA, will head the group as vice president of client technologies. "As we continue to redefine Verb 1. redefine - give a new or different definition to; "She redefined his duties" define, delimit, delimitate, delineate, specify - determine the essential quality of 2. relocation, it's important we provide our clients with useful technologies to help them solve their real-life relocation challenges," said Tim Callahan, senior vice president of sales and marketing for SIRVA. "With Matt's IT experience at SIRVA, he's the perfect person to lead this team in assuring our customers get the customized web-based information management solutions they need that we feel they can't get elsewhere." Dickerson said the new technologies group will act as a technical advocate among SIRVA, its clients and their respective technology departments, and will offer IT enhancements to each individual company as a result of the dialogue among those stakeholders Stakeholders All parties that have an interest, financial or otherwise, in a firm-stockholders, creditors, bondholders, employees, customers, management, the community, and the government. . "The value we offer is augmented by the fact that our clients will be working with a person who is both an expert in relocation and technology," Dickerson explained. "We know all facets of the relocation process from a U.S. domestic and a global perspective, plus we have the technological discipline and rigor rigor /rig·or/ (rig´er) [L.] chill; rigidity. rigor mor´tis the stiffening of a dead body accompanying depletion of adenosine triphosphate in the muscle fibers. to make sure we're delivering the right applications for each individual client." Dickerson has been with SIRVA since 1995 and has held a variety of positions in technology groups during that time. He has been instrumental in developing many of the systems in place today throughout the SIRVA service centers. He has served as director of information technology and director of e-commerce and Internet technologies. His team is also responsible for the company's enterprise-wide sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. and customer relationship management application. Dickerson is a certified See certification. relocation professional and a member of the Employee Relocation Council's technology advisory board, the eSolutions Thinktank. He holds a wide variety of technology industry certifications and a bachelor's degree in information systems from Cleveland State University Cleveland State University, at Cleveland, Ohio; coeducational; founded 1964, incorporating Fenn College (est. 1923). The Cleveland-Marshall School of law was incorporated in 1969. . |
|
||||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion