SERENA Teams With AFORA to Provide Educational Software Configuration Management Workshop; Course Focuses on Processes and Business Relevance of Enterprise SCM.

Business Editors/High-Tech Writers

BURLINGAME, Calif.--(BUSINESS WIRE)--Jan. 16, 2002

SERENA Software, Inc. (Nasdaq:SRNA), an industry-leading supplier of software that automates change to enterprise code and content, today announced that it has partnered with AFORA International to provide an informative two-day Software Configuration Management workshop (SCM) addressing the fundamentals and business implications of SCM. The workshop, aimed at industry and business professionals, will be held March 19th and 20th, 2002, and is designed to help attendees better understand and resolve the many issues involved with planning, implementing, updating and managing a SCM solution -- unique to their own organization's situation and objectives -- to ensure a smoother implementation process.

"This course is essential to anyone responsible for implementing or overseeing their company's change management solution," said Barbara Dumas, Senior Vice President at AFORA, International. "Serena's leadership in enterprise change management, combined with AFORA's consulting best-practices approach, will help workshop attendees identify the SCM methodology that is right for their company, as well as better address the myriad of issues that arise when deploying an enterprise-wide SCM solution and process."

Several topics will be discussed during the course of the workshop. Day 1 will provide a brief history and overview of SCM, as well as address attendees' individual goals for the class. Differences among procedures, processes and process automation will also be explored, with an emphasis on the various roles and responsibilities of individuals within an organization's development environment. Day 2 will cover the various change controls involved with deploying a SCM solution across the enterprise, as well as the goals and steps in establishing a process baseline. Additionally, Web development, process specifics, software standards, quality initiatives, and measurements for ROI in relation to SCM will be discussed.

"We are pleased to partner with AFORA to provide customers and industry professionals with an educational, process-oriented SCM workshop," said Tim Polito, vice president of professional services at SERENA Software, Inc. "Upon completion of this course, participants will be equipped to apply the lessons learned to their own organization's development environment, enabling them to develop and better manage the SCM process to help make a favorable impact on the company's bottom line."

Call Serena's Consulting and Services Coordinator at 650/696-1800 ext. 6294 or visit www.serena.com/education to register and/or receive more information about this workshop.

About Serena

SERENA Software, Inc. is the Enterprise Change Management (ECM) industry leader. For over twenty years Serena has focused exclusively on providing application change management solutions to the world's leading enterprises, and today its products are in use at over 2,500 customer sites -- including 42 of the Fortune 50. Serena leads the way in ECM by providing a single point of control to manage software code and Web content changes throughout the enterprise, from the mainframe to the Web. This ensures application availability and speeds time to market -- while reducing development costs. With headquarters in Burlingame, California, Serena serves customers worldwide through local offices and an international network of distributors. www.serena.com.

About AFORA, International

AFORA, International specializes in Software Configuration Management consultancy and education, providing a wide range of services and solutions to organizations worldwide. AFORA consultants, in cooperation with the world's most respected tool providers, have been improving the process and tool implementations of large and small organizations for well over a decade. With offices across Europe and the United States, AFORA consultants provide process support, implementation and training in the geographically distributed, multi-platform, multi-tool environments of today.

Note to Editors: Serena is a trademark of SERENA Software, Inc. All other products or company names are used for identification purposes only, and may be trademarks of their respective owners.