SER Solutions Appoints Manuel Fernandez as Vice President of Sales for the UK and Europe.DULLES, Va. -- SER Ser serine. Ser abbr. serine SER smooth endoplasmic reticulum. Ser serine. Solutions, Inc., a leading provider of call management and speech analytics solutions announced today that Manuel Fernandez has been appointed Vice President of Sales for the United Kingdom and Europe. Fernandez brings considerable experience to SER, holding various sales and general manager positions with leading technology companies such as Avaya, Lucent Technologies and Mosaix. "Manuel's proven business development and sales experience as well as his solid understanding of contact center technology will further drive company growth and revenue and establish SER as the preeminent supplier of contact center solutions throughout the European region," said Scott Wielar, Senior Vice President Marketing and Business Development, SER Solutions, Inc. Most recently, Fernandez was head of EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. Business Development for Evata Consulting, bringing in over GBP GBP In currencies, this is the abbreviation for the British Pound. Notes: The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion. 30M in new business in his first year. Prior to Evata, he was the Vice President and General Manager for EMEA at Avaya. In this role, he was responsible for growing the EMEA business by 160% and establishing a multi-channel "go to market" model. Earlier, he worked for Konica Business Machine Limited, Planning Consultancy Limited and Mosaix, Inc. Additionally, Fernandez has managed several successful businesses and is a co-founder of WiSPA Limited, a venture that delivers intelligent mobile management solutions for Skype and other VoIP providers. Fernandez brings a wealth of experience into finding new markets, financing projects and establishing the "go to market" strategy, along with a proven track record in building sustainable businesses A business is sustainable if it has adapted its practices for the use of renewable resources and holds itself accountable for the environmental and human rights impacts of its activities. . "I am excited to join SER at this important time in the company's history," said Fernandez. "SER's new leadership team and investment led strategy will enable the company to build on its market leading outbound dialing solutions, providing greater value to our customers and strongly positioning the business for future growth." About SER Solutions, Inc. SER Solutions, Inc. delivers unsurpassed contact center management and speech analytics solutions to support business activities such as planned and proactive customer care, telemarketing telemarketing, the practice of selling goods or services to customers by means of the telephone or of surveying consumer preferences in telephone conversations. , collections, fundraising, emergency notifications, and political calling. SER's solutions enable enterprises to turn customers into loyal, long-term sources of recurring revenue by generating increased customer loyalty, expanding up-sell and cross-sell opportunities, maximizing agent productivity, and reducing costs. The company, an affiliate of The Gores Group, LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control , is headquartered in Dulles, Virginia Dulles, Virginia is an unincorporated census-designated place located in Loudoun County, Virginia, part of the Washington Metropolitan Area. The headquarters of AOL, Orbital Sciences Corporation and ODIN technologies and the former headquarters of MCI Inc. are located in Dulles. with operations in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Europe. Additional information about SER is available at http://www.ser.com. SER is a registered trademark of SER Solutions, Inc. All other trademarks are the property of their respective owners. |
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