SDD Announces Software for the Management of Telecommunications Contracts and Costs.

Business Editors/High Tech Writers

DELRAY BEACH, Fla.--(BUSINESS WIRE)--June 11, 2002

SDD today announced software to help owners and managers of commercial properties pro-actively manage their telecommunications contracts and costs.

"JAZZ Carrier Accounting is being released at a time when telecommunications sale and resale is progressively competitive and margins have become increasingly tight," says Ron Tarro, President of SDD. "Our customers are increasingly focused on the cost side of telecommunications. That focus requires that on-demand information be available to enable their carrier contract negotiations and ongoing oversight of those contracts. Our announcement of JAZZ Carrier Accounting puts our commercial property customers in a position of independent authority from which to pro-actively identify, negotiate and resolve contract issues with their carriers."

JAZZ Carrier Accounting eliminates telecom data collection and control challenges that have limited or prevented independent analysis of telecom contract and costs by a property manager. JAZZ collects and aggregates actual telecom usage in real time across one or many properties. It presents that information online for several cost management activities.

-- Carrier Invoice Reconciliation. JAZZ imports digital carrier invoices and
compares actual telecom usage from one or all properties against your carrier
invoice. JAZZ illuminates exceptions and provides you the actual cost of those
exceptions from which to contemplate action. Using JAZZ, you can monitor
carrier billing accuracy and target your disputes with carriers over billing
issues.

-- Contracts Commitment Monitoring. JAZZ rolls up your telecommunications
against your contract and tells you about your usage against contract goals and
the distribution of usage against your contract services items. JAZZ enables
you to set targets for hoteliers.

-- Trunk Optimization. JAZZ monitors trunk utilization down to the month, day,
or hour across one or all properties and makes it available through a single,
network-accessible display. JAZZ also establishes the cost of trunk overflow
for real time consideration of trunk configuration changes.

JAZZ provides analysis for an individual property and/or for a collection of multiple properties. It provides analysis for one or many contracts. JAZZ makes telecom cost analysis and monitoring available on-demand to anyone across your enterprise. It can reside anywhere on your corporate LAN/WAN and can operate completely across intranets and the Internet. It can be hosted and managed as part of corporate, regional or third party data centers.

JAZZ integrates seamlessly with JAZZ Call Accounting and JAZZ Broadband Accounting. Together they create a single integrated business system for both managing telecommunications costs and for reselling telecommunications. JAZZ Carrier Accounting and the JAZZ Enterprise Communications Accounting family of products are developed and marketed by Systems Design & Development, Inc. ("SDD"), SDD creates communications accounting and broadband Internet accounting specifically for owners and operators of commercial use properties. SDD's customers include many of the most prestigious commercial tenant and hospitality properties in the world. Including: Wyndham, Oakwood Worldwide Corporate Housing, Amelia Island Plantation, South Seas Plantation, Bellagio, The Cloister, Little Nell, The Breakers, Colonial Williamsburg, Opryland USA, The Plaza, Hershey Resorts, McCormick Place Convention Center, MGM Grand, LA Convention Center, The Greenbrier, The Venetian, Walt Disney World Swan and Dolphin, Doral Golf Resort, and The Phoenician. SDD corporate customers include: Trump Casinos, Mirage Resorts, Harrah's Entertainment, Four Seasons, Ritz Carlton, Casino America, Mandalay Resort Group, Park Place Entertainment, Caesars World, Loews Hotels, Royal Sonesta, Peppermill Hotels and Harvey's Resorts.