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SCRANTON SHIPPING SERVICE TO SETTLE COMPLAINTS FROM CONSUMERS

 HARRISBURG, Pa., Feb. 4 /PRNewswire/ -- A Scranton shipping service will resolve complaints from consumers, pay the state $1,560 in penalties and costs and then cease business operations, Attorney General Ernie Preate Jr. has announced.
 The actions are required under terms of an "assurance of voluntary compliance" negotiated by Preate's Bureau of Consumer Protection with Richard Marcheski of South Sterling, president of Executive International Movers Inc., 538 Spruce St., Scranton, Pa.
 The assurance, which was filed today in Lackawanna County Common Pleas Court, alleges that the respondents didn't complete contracted shipping services for customers.
 "My office received about 20 complaints from consumers who say they paid the business about $33,000 for shipping services that were not completed," Preate said.
 The assurance alleges that in some cases Executive International Movers failed to apply consumers' payments to their accounts, diverting the money instead to other business purposes.
 Although not admitting wrongdoing, the company has stopped handling new accounts and will remain in operation until April 15 only to resolve current complaints from consumers.
 The respondents also agree to:
 -- Assist consumers who file insurance claims relating to damage to their property while in shipment or storage.
 -- Reimburse consumers for expenses incurred while attempting to locate property entrusted to Executive International Movers for shipment, up to a maximum of $100 per consumer.
 -- Provide refunds to consumers who make their own arrangements to complete shipments previously contracted with Executive International Movers.
 The company will pay a $1,000 civil penalty and $560 in investigation and court costs, according to the assurance.
 Deputy Attorney General J.P. McGowan, attorney-in-charge of the Bureau of Consumer Protection's Scranton office, said the respondents are barred from conducting a shipping business in Pennsylvania for five years.
 /delval/
 -0- 2/4/93
 /CONTACT: Jack J. Lewis, assistant press secretary of the Office of Attorney General, 717-787-5211, or at home, 717-657-9840/


CO: Pennsylvania Attorney General's Office; Executive International
 Movers Inc. ST: Pennsylvania IN: SU:


MP -- PH002 -- 2795 02/04/93 09:09 EST
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Date:Feb 4, 1993
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