SCO and Dialogic Announce the First Open CTI Server for UNIX Systems.SANTA CRUZ, Calif. and PARSIPPANY, N.J.--(BUSINESS WIRE)-- Oct. 8, 1996-- Enables PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). Vendors, Developers, and End Users to Create Next-Generation Computer Telephony Solutions that Leverage Today's Voice and Data Networks SCO (The SCO Group, Lindon, UT, www.sco.com) A leading vendor of Unix operating systems for the x86 platform. SCO had also offered Linux, but abandoned the line in the spring of 2003. The SCO Group is the combination of two companies: Utah-based Caldera, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : SCOC SCOC Supreme Court of Canada SCOC Second Coming of Christ SCOC System Control and Operations Concept SCOC Saginaw Community Outreach Center (Saginaw, Michigan) ), the world's leading supplier of UNIX server and host systems, and Dialogic Corporation (NASDAQ: DLGC), the world's leading supplier of open, standards-based computer telephony hardware and software components, announced today that they will develop, market and support Dialogic's computer telephony server software, CT-Connect, on SCO UNIX servers. The software, expected to be available in the second quarter of 1997, will be the first open, standards-based CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. server for the UNIX operating system Noun 1. UNIX operating system - trademark for a powerful operating system UNIX, UNIX system operating system, OS - (computer science) software that controls the execution of computer programs and may provide various services , enabling developers to create integrated "single box" computer telephony solutions on an open UNIX UNIX Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics). platform. Christopher Thompson, director and principal analyst at Dataquest, said, "By enabling integration with a variety of interactive voice response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ), call center, voice messaging, CTI workgroup, PC switch and private branch exchange (PBX) systems, this SCO and Dialogic software on the UNIX system platform will give customers the ability to leverage their existing voice and data networks while implementing next generation applications. These applications allow both companies' customers to provide services that meet their client requirements and expectations." CT-Connect for SCO UNIX systems will support a comprehensive range of client application programming interfaces (APIs) and operating system environments. The SCO UNIX system-based version of CT-Connect will support the Microsoft Telephony API (TAPI (Telephony API) A programming interface from Microsoft and Intel that is part of Microsoft's WOSA architecture. It allows Windows client applications to access voice services on a server. ) and Dynamic Data Exchange (DDE (Dynamic Data Exchange) A message protocol in Windows that allows application programs to request and exchange data between them automatically. DDE - Dynamic Data Exchange ) interfaces at initial release, and subsequently the Novell Telephony Services API See TSAPI. (TSAPI (Telephony Services API) A telephony programming interface from Novell and AT&T. Based on the international CSTA standard, TSAPI is designed to interface a telephone PBX with a NetWare server to provide interoperability between PCs and telephone equipment. ) interface. License terms and prices will be similar to other versions of CT-Connect. "We chose to work with Dialogic because of their extensive support of SCO UNIX systems and the many strengths their Computer-Telephone Division provides," said Scott McGregor, SCO's senior vice president of products. "They are experts in supporting PBX call control development, they support the broadest number of PBX interfaces, and they offer independent implementations of TAPI, TSAPI, and other interfaces. CT application developers understand that customers want to leverage their extensive investments in UNIX systems, in order to take full advantage of their high performance, scalability and support for heterogeneous environments. When choosing a platform for the next generation of CT applications, UNIX servers are the obvious choice," said McGregor. "A significant proportion of Dialogic's business consists of supplying computer-telephone technology to SCO UNIX system application providers," said Sam Liss, vice president of corporate marketing at Dialogic. "SCO has the largest installed base of UNIX server systems. CT-Connect software running on the SCO UNIX platform is just what solution providers need to enhance their applications with the integrated call control features customers require." CT-Connect for SCO UNIX systems will support a wide range of telephone systems, including the proprietary link protocols used by the Lucent Technologies DEFINITY PBX and the Nortel Meridian 1 as well as the increasingly popular international standard CSTA (Computer Supported Telephony Application) An international standard interface between a network server and a telephone switch (PBX) established by the European Computer Manufacturers Association (ECMA). link protocol used by Alcatel, BBS (1) (Bulletin Board System) A computer system used as an information source and forum for a particular interest group. They were widely used in the U.S. Telecom, Bosch Telenorma, Cortelco, Ericsson, Intecom, Mitel, Rockwell, Siemens Business Communications Systems, Tadiran and other switches. The SCO UNIX system-based CT-Connect server will be available in four configurations: -- A Full configuration, supporting all types of client modules and an unlimited number of client systems; -- A Desktop configuration, supporting an unlimited number of client systems but restricted to desktop applications; -- A Desktop Lite configuration, supporting up to 36 client systems running desktop applications: and -- An Evaluation configuration, licensed free of charge, supporting up to 16 client systems running desktop applications. CT-Connect has no usage-based license charges, and all client modules are included with each CT-Connect server at no additional charge. About CT-Connect CT-Connect is an open, standards-based CTI gateway supporting a wide range of programming interfaces, operating systems, and network environments. CT-Connect was developed by Dialogic's Computer-Telephone Division located in Boston, Massachusetts. The CT-Connect team and its professional services arm, the Synapse synapse (sĭn`ăps), junction between various signal-transmitter cells, either between two neurons or between a neuron and a muscle or gland. A nerve impulse reaches the synapse through the axon, or transmitting end, of a nerve cell, or neuron. Group, are internationally recognized for their experience with CTI technology and applications, and for their contributions to international CTI standards. About Dialogic Dialogic Corporation is the world's leading manufacturer of high performance, standards-based computer telephony (CT) components. Computer telephony systems built with Dialogic products manage more than one third of all the telephone, facsimile, and multimedia calls answered by computers over wireless and wired networks worldwide. Dialogic products are used in voice, fax, data, voice recognition, speech synthesis and call center management CT applications. The company is headquartered in Parsippany, New Jersey, with regional headquarters in Tokyo, Japan, Brussels, Belgium and sales offices worldwide. For more information visit the Dialogic Web site - http://www.dialogic.com. About SCO SCO is the world's leading supplier of UNIX server and host systems, and a leading provider of client-integration software that integrates Windows PCs and other clients with UNIX servers from all major vendors. SCO Business Critical Servers run the critical, day-to-day operations of large branch organizations in retail, finance, telecom, and government, as well as corporate departments and small to medium-sized businesses of every kind. SCO sells and supports its products through a worldwide network of distributors, resellers, system integrators, and OEMs. For additional corporate and product information, see SCO's home page on the World Wide Web: http://www.sco.com. CONTACT: SCO Monika Laud, 408/427-7421 monikal@sco.com or For Dialogic Bev Rindfleisch, 408/432-3346 bevrin@ix.netcom.com |
|
||||||||||||||

Printer friendly
Cite/link
Email
Feedback
Reader Opinion