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SAVVIS' Customer Service 'Virtual Tour' Wins SILVER AXIEM AWARD; Web-based Video Series Designed to Educate Prospective Customers.


Business Editors

HERNDON, Va.--(BUSINESS WIRE)--July 22, 2003

SAVVIS Communications, (NASDAQ NASDAQ
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:SVVS SVVS Savvis, Inc (stock symbol)
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) a leading global managed IP and managed hosting provider, today announced that it won a SILVER AXIEM AXIEM Absolute Excellence in Electronic Media (TM) at the fifth annual 2003 AXIEM AWARDS in the Interactive Media/Corporate category. The AXIEM AWARDS(TM) is an International competition that recognizes "Absolute eXcellence In Electronic Media."

The SILVER AXIEM(TM) recognized one of three SAVVIS videos that make up a "virtual tour" available on SAVVIS' home page (www.savvis.net). The winning video focuses on SAVVIS' approach to customer service. Overall, the SAVVIS video series is designed to educate prospective customers about its history, how the company solves customers' problems, and how it services customers. Design firm Erickson Barnett (formerly eDesign, Inc.) created the virtual tour for SAVVIS. To view the videos, click on the link:

Who We Are: http://www.savvis.net/tour_flash/who_we_are/who_we_are.html

What We Do: http://www.savvis.net/tour_flash/what_we_do/2minDrill.html

How We Support You: http://www.savvis.net/tour_flash/how/csp.html

Brian Busch, Executive Director of the AXIEM AWARDS said, "Entries are accepted in Television, Video, Film, Radio, Audio, Animation, the World Wide Web and Interactive Media. The caliber of work entered is the best of the best, with only 35% of all entries receiving winner or finalist honors. Entries came from all 50 states, Asia, Europe, and Canada, making the AXIEM AWARDS a truly global competition."

"We're pleased that the AXIEM AWARDS(TM) selected the video highlighting our award-winning customer service organization," said SAVVIS President & COO, Jack Finlayson. "The video series demonstrates that the SAVVIS' philosophy of 'good enough is not enough' permeates all facets of our company. And the proof that the philosophy works is that 95% of our customers say that they are willing to recommend SAVVIS to other enterprises."

AXIEM AWARD judges are nominated by a distinguished panel of industry leaders. Judging is based on a point system in four areas: innovation, creativity, technical merit and overall experience of the piece.

The AXIEM AWARDS sets the standard for creative communication and production excellence by establishing a "level playing field See net neutrality. " for all entries. Each entry is judged solely on its own merits against an absolute standard of excellence created for each medium, market, and category - not one another.

About The AXIEM AWARDS(TM)

The AXIEM AWARDS(TM), an International competition that recognizes Absolute eXcellence In Electronic Media, is quickly becoming one of the most prestigious awards in the electronic media industry. Now in its Fifth year, the quality of entrants, clients and judges make the AXIEM AWARDS(TM) one of the most elite competitions of its kind. Companies such as Bell Atlantic, Columbia Tri-Star, DreamWorks, Ernst & Young, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , J. Walter Thompson Walter Thompson refers to:
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. and a host of other agencies, stations, firms, post-production facilities, universities and even professional sports The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 franchises have sought AXIEM AWARD(TM) recognition. Learn more about the AXIEM AWARDS competition at www.axiemawards.com.

About SAVVIS

SAVVIS Communications (NASDAQ: SVVS) is a leading managed services provider that delivers IP VPNs (virtual private networks), hosting, and application services to businesses. SAVVIS solutions are designed for industries with demanding information technology requirements including legal, media, retail, professional services, healthcare, manufacturing, and financial services.

Known as The Network that Powers Wall Street(SM), SAVVIS was ranked #3 in IP VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks.  market share by IDC in its 2003 report, trailing only AT&T and WorldCom, and its network reliability was declared "perfect" in Network World magazine's groundbreaking study of backbone performance. SAVVIS recently won the first ever American Business Awards "Stevie"(TM) in the category of "Best Customer Service Organization." SAVVIS' managed hosting services were awarded the Service Provider Excellence Award by Boardwatch magazine for its virtualized approach to managed hosting, and the Market Engineering Award from Frost & Sullivan for product differentiation Product Differentiation

A source of competitive advantage that depends on producing some item that is regarded to have unique and valuable characteristics.
 and innovation.

For more information about SAVVIS' Intelligent IP Network(SM) and managed hosting solutions, visit: http://www.savvis.net.
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Publication:Business Wire
Geographic Code:1USA
Date:Jul 22, 2003
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