SAP and IXOS Announce Development Partnership for mySAP Customer Relationship Management Software.Business Editors MUNICH--(BUSINESS WIRE)--Nov. 6, 2000 At Systems 2000 today, SAP AG (company) SAP AG - (Systeme, Anwendungen, Produkte in der Datenverarbeitung - German for "Systems, Applications and Products in Data Processing") A company from Germany that sells the leading suite of client-server business software. The US branch is called SAP America. (NYSE NYSE See: New York Stock Exchange : SAP) and IXOS SOFTWARE AG (Neuer Markt: XOS XOS Xylooligosaccharides XOS X-Ray Optical Systems, Inc. XOS Experimental Operating System XOS Extended Operating System XOS Cross Office Slot XOS X-Ray Optics System XOS Any Operating System ; NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : XOSY), announced a new and extensive partnership for the further development and implementation of service processes and document-based solutions in mySAP(TM) Customer Relationship Management (mySAP CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ). Building on many years of successful partnership, IXOS and SAP will focus on integrating and developing document interfaces for CRM applications and extending document integration in mySAP CRM. In addition, SAP has acquired the product rights to the IXOS Mobile/3 solution. "We are excited to extend our cooperation with SAP into the CRM area," said Robert Hoog, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of IXOS. "IXOS sees significant business opportunity in the development of document solutions in this key market segment." "By extending mySAP CRM with document-driven business processes for the complete operational chain, including all communication channels such as the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the , Interaction Center and mobile applications, we will create new opportunities to provide our customers with a strategic advantage," said Dietmar Saddei, Senior Vice President of SAP. Agreement Builds on Long-Standing Partnership By the terms of the agreement, IXOS will contribute technical expertise and experience to enhance functionality for field engineers in mySAP CRM. Together, the two companies will develop corresponding document-based CRM solutions, providing for tighter document integration in mySAP CRM. The new agreement underscores the long-standing partnership between the two companies. IXOS has had a Competence Center in Walldorf for several years, where a dedicated sales and development team ensures the optimal integration of IXOS eBusiness document solutions in the mySAP.com e-business platform. In addition to the announcement of the development partnership, both companies stated that SAP has acquired the product rights to IXOS-Mobile/3. The application provides service engineers working in the field with on-site and constant on-demand access to all service and maintenance documents through mobile terminals, enabling enhanced customer service at a lower cost. The two companies have agreed not to disclose the terms and conditions of the contract under which the product rights to IXOS-Mobile/3 were transferred to SAP. IXOS will continue to support its IXOS-Mobile/3 customers that have maintenance agreements. As part of their development partnership, SAP and IXOS intend to provide these customers with a migration strategy to the Mobile Service solution from SAP. This strategy will give customers access to the entire mySAP CRM solution portfolio, which enables employees, partners, suppliers and customers to work together and leverage integrated information throughout and beyond an organization. "The strategic cooperation between SAP and IXOS in the key space of CRM is a major benefit for customers," said Walter Kohler Walter Kohler is the name of:
About IXOS IXOS SOFTWARE AG is a worldwide leading provider of solutions for the management of eBusiness documents in inter-enterprise system environments. The IXOS product portfolio is based on Internet technologies such as Java and XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. . IXOS products ensure companies a seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. of eBusiness documents in business processes and allow customers the secure archiving of eBusiness documents and their dynamic management. The highly scalable product line IXOS-ARCHIVE digitalizes, archives and manages large document and data volumes enterprise wide. The Internet document portal IXOS-eCON is a leading-edge solution for the management of dynamic business documents, which continuously change in interenterprise business processes. IXOS-ExchangeARCHIVE enables efficient management of eBusiness documents and mailboxes for the Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox. platform. To complement the product portfolio, IXOS offers an extensive set of services including 24x7 technical support and a global team of highly qualified consultants. IXOS shares are listed on the Neuer Markt segment of the Frankfurt Stock Exchange Frankfurt Stock Exchange The largest of Germany's eight securities exchanges, operated by Deutsche Borse AS. and trade under the symbol "XOS." IXOS's American Depositary Receipts American Depositary Receipt (ADR) Certificates issued by a US depository bank, representing foreign shares held by the bank, usually by a branch or correspondent in the country of issue. (ADRs) trade on the Nasdaq National Market under the symbol "XOSY." About SAP SAP is the world's leading provider of e-business software solutions. Through the mySAP.com platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 13,000 companies in over 100 countries run more than 30,000 installations of SAP(TM) software. With subsidiaries in over 50 countries, SAP generated sales of EUR EUR In currencies, this is the abbreviation for the Euro. Notes: The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion. 5.11 billion in the fiscal year 1999. The company is listed on several exchanges including the Frankfurt stock exchange and NYSE under the symbol "SAP." (Additional information at http://www.sap.com) This press release contains forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. based on beliefs of SAP management. Any statements contained in this press release that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. The words "anticipate," "believe," "estimate," "expect," "intend," "may," "plan," "project," "should," "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. Such statements reflect the current views and assumptions of SAP and all forward-looking statements are subject to various risks and uncertainties that could cause results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission (the "SEC"), including the SAP Annual Report on Form 20-F. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates. SAP undertakes no obligation to publicly update or revise any forward-looking statements. Copyright (c) 2000 SAP AG SAP and mySAP.com are trademarks or registered trademarks of SAP AG. Other product or service names mentioned herein are the trademarks of their respective owners. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion