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Rudeness Damages Productivity.


Rudeness is on the rise in the work. place and it's taking its toll on productivity. The Kenan-Flagler Business School The Kenan-Flagler Business School at the University of North Carolina at Chapel Hill serves the community as a world-renowned business education institution. History  of the University of North Carolina at Chapel Hill The University of North Carolina at Chapel Hill is a public, coeducational, research university located in Chapel Hill, North Carolina, United States. Also known as The University of North Carolina, Carolina, North Carolina, or simply UNC  conducted a study of 775 workers to assess fallout from office rudeness. Here are some of the costly results of disrespect among co-workers, according to "Assessing and Attacking Workplace Incivility in·ci·vil·i·ty  
n. pl. in·ci·vil·i·ties
1. The quality or condition of being uncivil.

2. An uncivil or discourteous act.
":

* Twenty-eight percent of workers said they lost work by avoiding the instigator in·sti·gate  
tr.v. in·sti·gat·ed, in·sti·gat·ing, in·sti·gates
1. To urge on; goad.

2. To stir up; foment.



[Latin
.

* Twenty-two percent decreased their work effort.

* Fifty-three percent lost work time worrying about an incident or possible future interactions with a rude co-worker.

* Thirty-seven percent believed their commitment to their organization declined.

* Forty-six percent considered changing jobs.

* Twelve percent actually switched jobs.
COPYRIGHT 2000 American Society of Association Executives
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:study
Publication:Association Management
Article Type:Brief Article
Geographic Code:1USA
Date:Jun 1, 2000
Words:113
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