Robustelli to Head Client Service Delivery Team at Six Sigma Qualtec.Business Editors TEMPE, Ariz.--(BUSINESS WIRE)--Aug. 21, 2001 Six Sigma Not to be confused with Sigma 6. Six Sigma is a set of practices originally developed by Motorola to systematically improve processes by eliminating defects.[1] A defect is defined as nonconformity of a product or service to its specifications. Qualtec announced that Pete Robustelli has been promoted to Executive Vice President of Client Service Delivery. Mr. Robustelli's top priority in this role is to enable clients' success through a knowledge transfer system designed to sustain continuous measurable improvement of their processes, employees, products and services that in return delivers a positive financial result. His focus will be leading Master Black Belt trainers, managing Account Executives, and servicing new and existing clients. John Lopez-Ona, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Six Sigma Qualtec indicated, "I am excited to commit someone of Pete's caliber to ensure that our clients achieve a high ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). on their Six Sigma investment." Before joining Six Sigma Qualtec, Mr. Robustelli spent nine years as an executive at Juran Institute History In 1979, Dr. Joseph Moses Juran founded Juran Institute, an organization aimed at providing research and pragmatic solutions to enable organizations from any industry to learn the tools and techniques for managing quality. , Inc. While there, he served as a strategic member of the Corporate Governance Corporate Governance The relationship between all the stakeholders in a company. This includes the shareholders, directors, and management of a company, as defined by the corporate charter, bylaws, formal policy, and rule of law. Council and Operating Committee. He was also the Managing Director of Juran International, Inc., where he was responsible for leading and developing all international business. Prior to this, Mr. Robustelli supported the executive management team at Florida Florida, state, United States Florida (flôr`ĭdə, flŏr`–), state in the extreme SE United States. A long, low peninsula between the Atlantic Ocean (E) and the Gulf of Mexico (W), Florida is bordered by Georgia and Power and Light Company in the overall diagnosis and implementation of the quality improvement process in preparation for the Deming Application Prize examination. Six Sigma Qualtec is a premier provider of training and implementation services that drive measurable financial results. The Six Sigma Qualtec methodology is an integrated deployment of training and tools for achieving breakthrough performance including dramatically reduced cycle times, defects and costs. This approach has significantly improved productivity, efficiency and customer satisfaction with clients worldwide. To learn more, visit http://www.sixsigmaqualtec.com or call (800) 247-9871. |
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