RoboHelp Enterprise. (Software Tools).RoboHelpo Enterprise, is intelligent Help software with end user feedback reports for developers, Help authors and technical writers who need to deliver online Help for Web-based and Windows applications A program that is written to run under Microsoft's Windows operating system. Such applications typically run under all 32-bit versions of Windows, but earlier applications might also run under the 16-bit versions (Windows 3.x) as well. See Windows. . The feedback reports provide usability How easy something is to use. Both software and Web sites can be tested for usability. Considering how difficult applications are to use and Web sites are to navigate, one would wish that more designers took this seriously. See user interface and usability lab. data based on questions end users ask when using an application. The reports have the- ability to pinpoint missing Help content so improvements can be made to the Help system. New features include superior natural language search, faster navigation through XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. , team development and project merging, and the six built-in reports: Most Frequently Asked User Questions, Unanswered User Questions, Pages Requiring the Most Help, Most Frequently Viewed Help Topics, Help Requests Over Time, and Help System Errors. The reports allow Help authors and developers to continually con·tin·u·al adj. 1. Recurring regularly or frequently: the continual need to pay the mortgage. 2. refine applications and their Help systems. www.ehelp.com |
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