Roadway Express Expands Operations in Mexico With Three New Terminals.

Business Editors & Automotive Writers

AKRON, Ohio--(AutomotiveWire)--April 27, 2000

Roadway Express, Inc. (Nasdaq:ROAD), one of the nation's largest less-than-truckload carriers, has expanded its Mexican operations with the opening of three new service terminals. The opening of the Juarez terminal creates a new gateway into Mexico at the El Paso, TX/Juarez, MX border crossing. The Chihuahua and Torreon facilities are new local service terminals within the interior of Mexico.

The Juarez terminal will provide service to Roadway's existing satellite terminals in the interior of Mexico, whose customers use the El Paso/Juarez crossing. This new gateway will serve the large Maquila industry between Chihuahua and the border. It is the second largest land port of entry. The existing Roadway El Paso facility and Juarez will be twin terminals, duplicating the company's current Laredo/Nuevo Laredo model to provide the best border crossing service to and from Mexico. Top commodities crossing the border include televisions, plastics, clothing, auto ignition sets and electronic transmission parts.

Vice President of International for Roadway, Bob Carr, stated "The new gateway and support terminals will allow us to better serve our customers and reach an increased number of customer sites faster. We can now provide door-to-door service into the interior of Mexico for our customers, who use the brokers and forwarders at the El Paso/Juarez border crossing."

Roadway's existing El Paso terminal recently received the Company's "1999 Terminal of the Year" honors with a plaque commemorating the award. The winners are selected based on guidelines that measure each facility's performance versus its goal attainment. The criteria include net income, inbound local service ratio, reduced dock costs, reduced claims costs, sales quota attainment, reduced pickup and delivery costs and dispatch loading factors.

Roadway's wholly owned subsidiary, Roadway Express, S.A. de C.V., now includes nine terminals serving key industrial and manufacturing cities. Roadway manages a dedicated fleet of equipment with satellite tracking in its vehicles, an entire work force trained in Roadway's systems and quality management, and complete access to Roadway's vast information technology system.

Roadway was the first carrier to implement the Border Ambassador Service that provides seamless Best-at-the-Border transportation to and from Mexico. The bilingual staff's service significantly improves Roadway customers' ability to manage their cross-border shipments by assisting them with export documents, trouble shooting and providing full service tracking notification. The Border Ambassadors can be reached by calling 1-800-INTL-REX (1-800-468-5739) from anywhere in the U.S. or from Mexico at 1-800-874-2000.

The Company also offers the advantage of real-time shipment tracking and status reports, rate quotes and routing information, instant retrieval of proof of delivery documents, cargo claims status reports, and the ability to locate the nearest Roadway service center in Mexico, as well as the U.S. and Canada.

Roadway provides a complete set of required Mexico export forms on its web site -- in both English and Spanish. The forms include a U.S. to Mexico Bill of Lading, the Mexico to U.S. Orden de Remision (bill of lading), the Shippers Export Declaration (SED), the NAFTA Certificate of Origin, a Power of Attorney, a Letter of Authorization, a Packing List, a Commercial Invoice, and E-Z Export(R) Mexico, which simplifies the process of completing all required forms.

The U.S. government has recognized Roadway with the "Hammer Award" for improving effectiveness of the Automated Export System (AES) to expedite the crossing of goods, document processing and to track shipments while they pass customs clearance. Vice President Al Gore developed the Hammer Award to highlight success stories in government reinvention and public-private partnerships that have an impact on customer service, bottom-line results and exemplary problem solving, such as AES effectiveness.

Roadway is the first motor carrier to participate in the U.S. government's AES, which creates a standard electronic format for exchanging transport information through the Laredo service center for Mexican-bound shipments.

Included on the Dow Jones Transportation Average, Roadway Express, Inc. (Nasdaq:ROAD) is a leading transporter of industrial goods with a variety of innovative services designed to meet customer needs. Roadway, an ISO 9002 certified carrier, provides seamless service between all 50 states, Canada, Mexico and Puerto Rico with export services to 66 countries and six continents. The Company is dedicated to being the most reliable, responsive, efficient -- and safe -- carrier in the industry. For more information, contact the Company at www.roadway.com.