Rivermine Partners with SAI to Deliver an Integrated Call Accounting and Telecom Expense Management Solution.New Product Provides Broad Visibility into Telecom Spend from High-Level Management Dashboards to Detailed Call Record Analysis EL DORADO El Dorado, legendary country of South America El Dorado (ĕl`dərä`dō, –rā`–) [Span.,=the gilded man], legendary country of the Golden Man sought by adventurers in South America. HILLS, Calif. & FAIRFAX, Va. -- SAI and Rivermine today announced a strategic partnership to incorporate SAI's Web-based Sierra Gold[TM] Virtual Telemanagement System into Rivermine's telecom expense management (TEM TEM 1. transmission electron microscope. 2. triethylenemelamine. 3. transmissible encephalopathy of mink. ) solution. The new product, Rivermine[R] Call Accounting, will help provide companies a greater level of visibility into their telecom environment from high-level dashboards down to the detailed call record level. Rivermine Call Accounting enables call details such as time, duration, employee involved, department information, call cost and more to be reported to be spoken of; to be mentioned, whether favorably or unfavorably. See also: Report and analyzed an·a·lyze tr.v. an·a·lyzed, an·a·lyz·ing, an·a·lyz·es 1. To examine methodically by separating into parts and studying their interrelations. 2. Chemistry To make a chemical analysis of. 3. . It enables detailed cost allocation to profit centers and clients, helps limit fraudulent phone activity, boosts employee productivity through providing management oversight of phone use/misuse and can help optimize traffic and network usage. With the addition of Rivermine Call Accounting, powered by Sierra Gold, the overall Rivermine telecom expense management solution can now offer visibility into, and control over, nearly all aspects of an organization's telecom environment. In addition to providing valuable productivity metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. , the combined solution automates and provides reporting and analytics for many cumbersome tasks such as contract negotiation, service ordering and provisioning, invoice processing, auditing, cost allocation and fraud monitoring. Rivermine Call Accounting can be deployed as a standalone stand·a·lone adj. Self-contained and usually independently operating: a standalone computer terminal. solution or as part of an overall TEM program. "This combination of voice and data cost management services and products provides organizations powerful insight into their telecom usage to better manage their infrastructure and resources, and to boost employee productivity," said SAI president David L. Schmidt. "The solution can be quickly implemented so that companies and government organizations can begin to realize the needed cost reductions in a matter of weeks." "Partnering with SAI enables us to leverage detailed call information in our overall TEM solution to provide greater efficiencies and savings for our customers," said Rivermine President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Mark Logan. "Rivermine Call Accounting gives our customers further insight into their telecom environment for both high-level and drill-down analysis drill-down analysis - drill down , allowing them to make optimal decisions for their business." About SAI For 25 years, SAI's Sierra Gold[TM] Virtual Telemanagement System has been a premier call accounting application for Fortune 1000 companies across a broad base of industries. Servicing customers worldwide and supporting all major manufacturers of wired and IP voice products, SAI offers both on-site and service solutions along with a number of optional services to help companies reduce telecom expenses, optimize telecom networks, improve employee productivity and improve the management of equipment, services and vendors. For more information, visit www.sierragold.com. About Rivermine Rivermine is a leading provider of automated solutions that enable organizations to gain visibility into, and control over, their telecom spend. Rivermine's software and managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality have saved many Fortune 1000 companies and large government agencies millions of dollars per year. These market-leading Telecom Expense Management (TEM) solutions automate the entire telecom lifecycle including contract sourcing, procurement The fancy word for "purchasing." The procurement department within an organization manages all the major purchases. , provisioning, inventory management, invoice processing/auditing and more. For additional information, visit www.rivermine.com. |
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