RightAnswers Announces Best Quarter in Company History.New Client Engagements, Enhanced Product and Services Offerings, Industry Recognition and Record Revenue Gains Highlight Third Quarter of 2006 CLARK, N.J. -- RightAnswers, Inc., an industry-leading provider of end-to-end end-to-end a pattern of anastomosis in which severed ends are matched and united, in contrast with other patterns such as end-to-side or side-to-side. Usually applied to anastomosis of the intestine. Self-Service solutions that combine innovative software, high-impact content and value-added val·ue-add·ed adj. Of or relating to the estimated value that is added to a product or material at each stage of its manufacture or distribution: client and content services, today announced record revenues, while achieving significant product growth and new client engagements, during the third quarter of 2006. During the third quarter, company highlights included: * The release of the RightAnswers Unified Knowledge Suite * Being named as a finalist for the NJBIZ "2006 Business of the Year Award" * The expansion of the company's content offerings, including: new Knowledge-Pak[R] library titles, Automate-IT[TM] and Show-IT[TM] multi-media solutions, foreign language translations, and enhanced Custom Content Services * Significant company expansion and growth, including the opening of sales offices in Texas, and continued investment in the Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. team * Eighteen new client engagements for the RightAnswers Unified Knowledge Suite from a variety of industry verticals such as education, finance, healthcare and manufacturing selected RightAnswers products during the quarter "Achieving our strongest quarter ever is a clear testament to the excellence of our employees and a direct result of the market's enthusiasm towards our end-to-end solution (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved. Compare: turn-key solution. that combines software, content and services," said Jeffrey Weinstein Weinstein is a German surname meaning wine stone and may refer to:
About RightAnswers RightAnswers, an industry leader in delivering effective knowledge solutions for over 10 years, provides internal Help Desk organizations with an end-to-end Self-Service solution that combines innovative software, high-impact content, and value-added client and content services. The RightAnswers Unified Knowledge Suite enables organizations to cost-effectively improve their end-users' and Support Analysts' productivity and efficiency while: * Providing a 24x7, online channel for end-user (job) end-user - The person who uses a computer application, as opposed to those who developed or support it. The end-user may or may not know anything about computers, how they work, or what to do if something goes wrong. support * Reducing calls to the Help Desk * Improving First Call Resolution Rates * Reducing Call Escalation es·ca·late v. es·ca·lat·ed, es·ca·lat·ing, es·ca·lates v.tr. To increase, enlarge, or intensify: escalated the hostilities in the Persian Gulf. v.intr. Leveraging a unique blend of insight and experience, RightAnswers establishes and develops ongoing relationships to enable enterprises to meet their Support and business objectives, reduce overall Total Cost of Ownership and increase Return on Investment. For more information, please visit www.rightanswers.com. |
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