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Richardson launches Selling Diagnostic Tool.


Richardson Richardson, city (1990 pop. 74,840), Dallas and Collins counties, N Tex., a suburb of Dallas; founded in the 1850s, inc. as a city 1956. Richardson manufactures telecommunications equipment, medical devices, supercomputers, computer chips, and fiber optics. , a sales training and consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee
consulting company

business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a
, has announced the launch of a new Web-based Consultative Selling Consultative selling emphasizes customer needs and meeting those needs with solutions combining products and/or services. A consultative salesperson typically provides detailed instruction or advice on which solution best meets these needs.  Diagnostic Assessment Tool as a part of its sales, service and sales management Sales Management Role and Goal
Importance of sales management is critical for any commercial organization. Expanding business in not possible without increasing sales volumes, and effective sales management goal is to organize sales team work in such a manner that ensures a
 performance improvement solutions. Richardson's new Consultative Selling Diagnostic Assessment Tool was created to provide salespeople sales·peo·ple  
pl.n.
Persons who are employed to sell merchandise in a store or in a designated territory.
 with insights into their sales approach and effectiveness. It consists of 24 targeted sales performance-based questions drawn from Richardson's 27 years of experience and research in working with large sales organizations. As salespeople respond to the 24 questions and make sales strategy and skill decisions, each participant receives specific and confidential feedback on his/her strengths and areas for growth. The data provide salespeople with an awareness they can use to maximize their strengths and develop plans to close skill gaps.

The Consultative Selling Diagnostic Assessment Tool can be used stand-alone or integrated with Richardson's Consultative Selling classroom and/or interactive Richardson QuickSkills e-learning training programs. Developed with Skill Measure, a developer of assessment and diagnostic tools, the Consultative Selling Assessment Tool complements the Developmental Sales Coaching Diagnostic Assessment Tool for Managers.

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www.richardson.com
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Title Annotation:Customer Inter@ction NEWS
Author:Schelmetic, Tracey E.
Publication:Customer Interaction Solutions
Date:Mar 1, 2006
Words:182
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