Richardson's Web-based Call Center Training Named as Finalist in the 2004 American Business Awards.Business Editors PHILADELPHIA--(BUSINESS WIRE)--April 22, 2004 Richardson, a leading sales training and consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a , is honored to announce that its Web-based sales training program, Consultative Telephone Selling, has been named a finalist for Best New Product in the American Business Award's prestigious "Stevie Awards The Stevie Awards were created in 2002 to honor and generate public recognition of the efforts, accomplishments, and positive contributions of companies and business people worldwide. ." Hailed as "the business world's own Oscars" by the New York Post The New York Post is the 13th-oldest newspaper published in the United States and the oldest to have been published continually as a daily.[3] Since 1976, it has been owned by Australian-born billionaire Rupert Murdoch's News Corporation and is one of the 10 (September 22, 2002), The American Business Awards(TM) are the first national, all-encompassing business awards program honoring great performances in the workplace. Nicknamed the Stevies(TM) for the Greek word "crowned," winners will be announced during presentations on Monday, May 10, at the Sheraton New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of Hotel & Towers in New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. . The ceremonies will be videocast live on the Internet and will be broadcast nationwide on radio by the Business TalkRadio Network. The Richardson QuickSkill(TM): Consultative Telephone Selling program is a Web-based training program designed to help Sales Representatives maximize every sales opportunity, ensuring Reps they have the skills to engage customers, identify needs and persuasively position solutions, and close sales. The program focuses on inbound and outbound calls and is made up of six bite-sized, 20-minute, interactive courses covering the framework of a consultative telephone sale, from Opening through the Close. Sales Representatives get intense individual coaching that keeps them actively involved and results in behavioral change. Reps work through realistic, product-neutral scenarios in which they face real-life challenges, apply the skills immediately, and receive feedback. Each QuickSkills course is made up of 3 integrated parts: -- 20-minute completely interactive simulations to provide training flexibility and/or utilize down time -- Up to 15 different reinforcement tools -- about 1 1/2 minutes each -- for follow-up including role plays, performance support, and an eTrainer -- An interactive Assessment Test and Individual Action Plan "We were thrilled to be included as a finalist for Best New Product by the American Business Awards," says Linda Richardson, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Richardson. "We believe in our QuickSkills product and have seen impressive productivity results with our clients. But this recognition by the American Business Awards is truly valued by all of us at Richardson. It speaks to the tremendous potential of quality eLearning in education and we are really appreciative for this honor." More than 800 nominations from companies of all sizes and in virtually every industry were submitted for consideration in more than 40 categories, including Best Overall Company, Best Executive, Best New Product or Service, and Best Support Staffer. Richardson will be competing in the Best New Products category. Members of the Awards' Board of Distinguished Judges & Advisors and their staffs will select Stevie winners from among the Finalists. The Board includes business luminaries such as Rich Karlgaard Rich Karlgaard is publisher of Forbes magazine since July 1, 1998. Before that, he was editor of Forbes ASAP. A native of Bismarck, North Dakota, he graduated from Stanford University, with a B.A. in Political Science. , publisher of Forbes, Bruce Nelson, Chairman & CEO of Office Depot Office Depot (NYSE: ODP) is one of the world's leading suppliers of office products and services. The Company's selection of brand name office supplies includes business machines, computers, computer software and office furniture, while its business services encompass copying, , marketing gurus Don Peppers and Martha Rogers, Anthony Robbins, Chairman & CEO of The Anthony Robbins Companies, Drew Schutte, publisher of Wired Magazine, Jeffrey Tarr, Chairman & CEO of Hoover's Inc., and Donald Trump  Editing of this page by unregistered or newly registered users is currently disabled due to vandalism. , Chairman, President and CEO of The Trump Organization The Trump Organization is the primary company of Donald Trump, a prominent American real estate developer. Trump is the current CEO of the company. The company oversees nearly all of the business development interests of Donald Trump, such as real estate, hotels, golf clubs, etc. . About Richardson Richardson (www.richardson.com) is a leading sales training and consulting firm. We accelerate the productivity of salespeople by ensuring they have the skills, strategies, and processes to achieve their objectives and implement their organization's strategy. Utilizing our comprehensive curriculum, coaching, and consulting, we help develop the critical skills sales organizations need to win. Our curriculum includes sales, sales management Sales Management Role and Goal Importance of sales management is critical for any commercial organization. Expanding business in not possible without increasing sales volumes, and effective sales management goal is to organize sales team work in such a manner that ensures a , strategy, negotiations, and service training delivered through seminars, one-on-one and team coaching, and interactive eLearning. Leveraging more than 25 years of seminar and consulting experience, Richardson now offers eLearning Richardson QuickSkills as a flexible, interactive, high-impact eLearning alternative to clients and individuals worldwide. The Richardson QuickSkills are available through the Sun(TM) Enterprise Learning Platform, offered by Sun Educational Services, which is the training group of Sun Microsystems Sun Microsystems, Inc. (NASDAQ: JAVA[3]) is an American vendor of computers, computer components, computer software, and information-technology services, founded on 24 February 1982. , Inc. |
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