Resolute Named "Best-in-Class" Vendor by Microsoft.Microsoft Employees Use Specialty Vendor Program to Find and Select Outstanding Vendors BELLEVUE, Wash. -- Resolute res·o·lute adj. Firm or determined; unwavering. [Middle English, dissolved, dissolute, from Latin resol Solutions Corporation, a world-class consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a and Microsoft Gold Certified See certification. Partner that leverages software investments for mid-market to Fortune 100 companies with its unique combination of business impact experts and IT specialists, today announced that it has been selected by Microsoft as a "Best-in-Class" Specialty Vendor in the following four categories: (1) Online Design and User Experience; (2) User Segmentation & Satisfaction; (3) Online Technical Planning & Development; and (4) Online Business Intelligence & Analytics. In 2004 Microsoft launched a global CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. agency model that included the Relationship Marketing (RM) Specialty Vendor Program to identify best-in-class suppliers to support Microsoft projects (product) Microsoft Project - A Microsoft Windows program offering various project management tools. http://microsoft.com/office/project/. . Since then Microsoft has reduced the approved vendors by more than 90%, making the best-in-class designation in four categories all the more meaningful. The RM Specialty Vendor Program enables Microsoft to quickly identify pre-approved, best-in-class, specialty-trained service providers that can be recommended to internal Microsoft groups seeking quality assistance. Microsoft uses a rigorous rating system that includes client feedback, in addition to the quantity and quality of work provided in each area, to select best-in-class vendors. "Achieving best-in-class status in not just one, but four Microsoft service areas, reinforces Resolute's determined and focused effort aimed at delivering superior quality work that our clients can leverage into bottom line results," stated John Fallou, Resolute chief executive officer. Fallou added, "This recognition is a testament to our high quality team and the dedicated effort provided on every Resolute project." Resolute has a history of outstanding performance. Previously Microsoft spotlighted Resolute's development of a market research management solution as a world-wide, best practices example, to an elite executive board of Fortune 1000 companies. About Resolute Solutions Corporation Headquartered in Bellevue, Washington Bellevue is a rapidly growing city in King County, Washington, U.S., across Lake Washington from Seattle. Long known as a suburb or satellite city of Seattle,[1] it is now categorized as an edge city or a boomburb. , privately-held Resolute is a world-class Microsoft Gold Certified Partner with offices in Washington, Oregon, Arizona and New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of . Through its people Resolute helps clients accelerate their adoption of Enterprise Portal See corporate portal. , Collaboration, Business Intelligence, Distance Learning, Customer and Financial Management software solutions. The Resolute approach includes leveraging a client's strategic business direction and software assets to provide solutions that achieve a competitive market advantage. For more information please visit Resolute at: http://www.Resolute.com. |
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