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Research and Markets: Support Services: A Lifeline for Clients and Vendors in Times of Gloom.

DUBLIN Dublin, city, Republic of Ireland
Dublin, Irish Baile Átha Cliath, county borough (1991 pop. 915,516), Leinster, capital of the Republic of Ireland, on Dublin Bay at the mouth of the Liffey River.
, Ireland Ireland, Irish Eire (âr`ə) [to it are related the poetic Erin and perhaps the Latin Hibernia], island, 32,598 sq mi (84,429 sq km), second largest of the British Isles.  -- Research and Markets ( has announced the addition of the "Support Services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services : A Lifeline life·line  
a. An anchored line thrown as a support to someone falling or drowning.

b. A line shot to a ship in distress.

c. A line used to raise and lower deep-sea divers.

 for Clients and Vendors in Times of Gloom gloom  
a. Partial or total darkness; dimness: switched on a table lamp to banish the gloom of a winter afternoon.

b. A partially or totally dark place, area, or location.
" report to their offering.

For many customers, maintenance and hardware support are like insurance - you have to have them. But customers are getting smarter in the way they buy system support services.


Our research reports span the global software and IT services domain covering: strategic issues, technology and services, companies and markets. Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Our strategic issues agenda addresses the major disruptions that are affecting both the software and IT services suppliers, and their customers that they serve


Ensuring that technology investments drive competitive advantage, and that technology spend is not all absorbed by routine and non-differentiating technology, is more important than ever. Developing repeatable assets, new approaches to service innovation and moving into adjacent segments are all being tried - as are many other approaches. What is clear is that selecting the right markets to focus on is more important than ever.

Reasons to Purchase:

Ovum research will help you understand how new trends will affect the overall structure of the market. Our research reports assess the major players are in a market category. We reveal how suppliers should improve their products and services positioning. For more information about how this specific research report can help your business please contact us.

Support Services: A Lifeline for Clients and Vendors in Times of Gloom

Key Topics Covered:

* Executive Summary

* Overview

* What do we mean by 'support services'?

* Systems support competitors

* Modes of delivery

* Supply-side sup·ply-side
Of, relating to, or being an economic theory that increased availability of money for investment, achieved through reduction of taxes especially in the higher tax brackets, will increase productivity, economic activity, and income

* Demand-side The Demand side is a term used in economics to refer to a number of things:
  • The demand element of a supply and demand partial equilibrium diagram, in microeconomics
  • The aggregate demand in an economy, in macroeconomics

* Supply-side responses

* Demand-side advice

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Publication:Business Wire
Date:Mar 31, 2009
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