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Report highlights questions for technology vendors. (Technology Notes: Technology).


Because more insurers are now opting to buy, rather than build, technology solutions whenever possible, consulting and research firm Celent Communications has compiled 20 important questions that insurers. should ask when talking to Noun 1. talking to - a lengthy rebuke; "a good lecture was my father's idea of discipline"; "the teacher gave him a talking to"
lecture, speech

rebuke, reprehension, reprimand, reproof, reproval - an act or expression of criticism and censure; "he had to
 prospective technology suppliers.

The report, entitled en·ti·tle  
tr.v. en·ti·tled, en·ti·tling, en·ti·tles
1. To give a name or title to.

2. To furnish with a right or claim to something:
 "20 Questions to Ask Your Insurance Technology Vendor," provides a brief overview of key issues for insurers to address in discussions with potential vendors, helping to maximize In a graphical environment, to enlarge a window to the full size of the screen. See Win Maximize windows.  the value of the time spent evaluating external technology solutions and the return on investment in these solutions.

The questions are divided into four key areas--know yourself, know the product, know the company and know the process. Some of the questions include:

* How will this product solve my specific business problem?

* Which insurance products is your solution specifically designed to support?

* How is ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot).  on your product different from that of other products in your class?

* How will your strategic partnerships affect me?

* Can we talk to your current clients?

* What is your project management methodology?

* How do you ensure technology transfer?

* What contractual guarantees do I have about timelines This article or section contains self-references.

For other uses of "Timeline", see Timeline (disambiguation).
The following is an index of timelines found on Wikipedia.
 and service levels?

* What is your approach to keeping your goals aligned with mine?

Celent advises insurance executives making technology decisions to make sure their potential suppliers address these issues as early as possible. Technology vendors should also ensure that they have clear and concise answers to all of the questions, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 the report.
COPYRIGHT 2003 A.M. Best Company, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Publication:Best's Review
Article Type:Brief Article
Geographic Code:1USA
Date:Jun 1, 2003
Words:231
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