RedSky, NACR Announce Strategic Reseller Agreement; RedSky's E-911 Software Now to Be Sold by Avaya's Top-Rated Business Partner.Business Editors/High-Tech Writers CHICAGO--(BUSINESS WIRE)--Feb. 4, 2004 To respond to growing demand for telemanagement solutions that expand upon capabilities within existing business communications systems, RedSky Technologies, Inc. and North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. Communications Resource (NACR NACR North American Communications Resource, Inc. NACR Native American Cancer Research NACR North American Cockapoo Registry NACR National Association of Chemical Recyclers ), Inc. have signed a long-term strategic business alliance. NACR's team of more than 100 sales agents now can offer RedSky's E-911 management and call accounting software solutions to businesses, government agencies and educational institutions nationwide. Cielo(TM) E-911 Manager, RedSky's most popular software solution, enables enterprises to systematically manage and transmit precise location information for calls to 911. Knowing the caller's office number, floor location and other key data - much more than just a building address - enables fire, police and paramedics to provide a speedier and safer emergency response. "We're delighted to align with RedSky because we now can offer best-of-breed software applications that meet our customers' need for enhanced productivity and increased security," said Tom Roles, NACR's president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "RedSky's software can be easily and quickly integrated into Avaya business communications systems to provide much greater value to our customers." Both NACR and RedSky are business partners of Avaya (NYSE NYSE See: New York Stock Exchange :AV), the nation's leading provider of business communications systems, including PBXs and IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. . NACR is Avaya's largest U.S. business partner and its only four-time business partner of the year. RedSky is a premiere member of the Avaya Developer Connection program for third-party software developers that optimize Avaya solutions. About 90 percent of the more than 400 facilities equipped with RedSky software are served by Avaya equipment. "Now more than ever, enterprises recognize the need to equip their systems to provide more detailed location data to emergency authorities," explained Anthony Maier, RedSky's president and CEO. "Through a highly respected reseller like NACR, we are expanding our sales channel to make E-911 Manager more readily available to Avaya customers nationwide. This is particularly important as governments adopt laws requiring E-911 capabilities, a capability virtually always possible with an organization's existing telecom system." In the past few years, nine states have adopted legislation that requires companies to provide station-location data to emergency response authorities. Last fall, the Federal Communications Commission Federal Communications Commission (FCC), independent executive agency of the U.S. government established in 1934 to regulate interstate and foreign communications in the public interest. told the remaining states to adopt model E-911 legislation, indicating that a federal mandate could follow. About RedSky: Headquartered in Chicago, RedSky Technologies, Inc. (www.redskytech.com) is a telemanagement software and services provider that enables enterprises to realize maximum returns on their telecommunications investments. Its Cielo Software Platform increases business agility and performance for E-911 service, call accounting and internal directory management. Recognized in 2002 as the leading emerging technology company in Chicago by the Chicago Software Association, RedSky's customers include Bank One, Quaker Oats, Citigroup, W.W. Grainger, Deloitte & Touche, Grant Thornton, and many city and county agencies. About NACR: Based in Eagan, Minnesota Eagan is a city in Dakota County, Minnesota, and is a thriving suburb of the Twin Cities metropolitan area located approximately 15 miles southeast of downtown Minneapolis. , NACR (www.nacr.com) provides communications solutions throughout the U.S., including design and implementation, plus full service offerings complemented by Avaya system maintenance services. With 55 locations across the U.S., it offers the entire Avaya product line, including Avaya DEFINITY The Definity is a make of various models of PBX hardware manufactured since the mid 1970's by Lucent and later Avaya. It has since been greatly upgraded and Avaya now calls it the Definity Server and Communication Manager 3.0 is the software which makes it work. (R) systems, customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ), messaging, voice over IP (VoIP), voice and video conferencing See videoconferencing. (communications) video conferencing - A discussion between two or more groups of people who are in different places but can see and hear each other using electronic communications. , and data solutions. In 2002, NACR was named one of the top 50 fastest growing companies in the Minneapolis-St. Paul area by the Business Journal. |
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