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Records and Information Management--An Overview.


William Benedon, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , FAI

114 animated slides and a 40-page presenter's guide, Records and Information Management--An Overview is ideal for in-house training, classroom instruction, and seminar presentations. This PowerPoint CD-ROM CD-ROM: see compact disc.
CD-ROM
 in full compact disc read-only memory

Type of computer storage medium that is read optically (e.g., by a laser).
 presentation provides an overview of the principles and practices that have made records and information management a significant part of creating and utilizing information. Accompanying the CD is a listing of the slides cross-referenced to presentation notes pages, which is useful in tailoring the presentation to different audiences. Topics covered include

* records inventory and retention

* electronic records

* records center operations

* outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management.

* vital records analysis and protection

* imaging

* records management software

* knowledge management

* ISO (1) See ISO speed.

(2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI.
 and DoD standards

* electronic data interchange See EDI.

(application, communications) electronic data interchange - (EDI) The exchange of standardised document forms between computer systems for business use. EDI is part of electronic commerce.


* Internet, intranets, and cyberlaw

User must have Microsoft PowerPoint and Word to use this. program.
ISBN: none (Benedon and Associates)
CD-ROM, English, 2000
Catalog No. B4802
$20 ARMA member or non-member


[ILLUSTRATION OMITTED]
COPYRIGHT 2003 Association of Records Managers & Administrators (ARMA)
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Publication:Information Management Journal
Article Type:Video Recording Review
Geographic Code:1USA
Date:Jan 1, 2003
Words:142
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