Rating TQM.

Almost two-thirds of participants in a nationwide survey of 3,391 organizations implemented or were considering implementing a total quality management (TQM (Total Quality Management) An organizational undertaking to improve the quality of manufacturing and service. It focuses on obtaining continuous feedback for making improvements and refining existing processes over the long term. See ISO 9000. ) program. Over half of the 1,445 organizations with TQM programs implemented them in 1992 or 1993. How satisfied were the companies with their programs' effectiveness?

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Title Annotation:	total quality management
Publication:	Journal of Accountancy
Article Type:	Illustration
Date:	Nov 1, 1994
Words:	50
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