Raindance Announces International Voice-Over-IP Conferencing Solution; Enhanced International Dial-In Offering Enables Users to Dial Locally and Conference Globally.

Business Editors/High-Tech Writers

LOUISVILLE, Colo.--(BUSINESS WIRE)--Jan. 21, 2004

Raindance Communications(R), Inc. (Nasdaq: RNDC), a premier provider of integrated web and audio conferencing services, today announced an enhanced international conferencing solution delivered as a part of Raindance's proprietary voice-over-IP (VoIP) conferencing platform. This offering links participants in major international cities such as London, Paris and Tokyo to U.S. conferences, while maintaining the business-class quality audio conferencing for which Raindance(R) is renowned.

"Throughout 2003, Raindance worked aggressively to field test VoIP in real world scenarios, and the result is a business-class international service that we believe is indistinguishable from a standard PSTN call," said Todd Vernon, Chief Technology Officer, Raindance Communications. "We recently announced Q1 availability of the industry's first nationwide VoIP conferencing platform, which will allow both inbound toll-free and local market dial-in capabilities. Today's announcement further extends Raindance's capability by providing a service that allows customers to dial locally and conference globally."

With current international conferencing options, companies must contend with high international long-distance costs and the inconvenience of dialing-out to include international participants. Raindance's new VoIP-based international solution addresses these issues by allowing customers to leverage Raindance's industry-leading reservationless architecture and experience high-quality audio and web conferencing with the compelling economics of IP technology.

With Raindance's offering, international customers are given a permanent local dial-in number specific to the international city. Additionally, the Raindance solution offers real-time billing and reporting integrated into their existing Raindance invoice. Customers have the ability to distribute the same conference ID to both U.S. and international participants, easily identify the location of attendees on invoices and reports and increase participants' flexibility by allowing them to join conferences via a cell phone, which often don't allow users to dial internationally for security reasons.

"As our exclusive conferencing provider, Raindance has consistently delivered high-quality service throughout our long-standing relationship, and international dial-in promises to be another major advantage for us in seamlessly connecting Panasonic's North American operations with worldwide headquarters in Japan," said Bob Schwartz, president of PMIT, Panasonic North America. "In addition to driving down costly long-distance and service fees for internal communications, our overseas partners and customers will also realize cost savings and greater convenience from dialing into the local Tokyo number. From an administrative perspective, Raindance's fully integrated audio and web, coupled with their superior reliability, has led to a hassle-free experience all around."

Further benefits include no additional hardware or co-location investments and competitively-priced conferencing rates, which make Raindance's solution perfect for large group meetings with up to 125 participants. Among the additional cities where the service is soon to be available in Q1 2004 are Sydney, Hong Kong, Singapore, Amsterdam, Dublin, Frankfurt and Munich. Raindance's new international VoIP offering is expected to operate seamlessly with its nationwide VoIP conferencing platform when that network becomes available in Q1, providing local dial-in both nationally and internationally.

For more information about Raindance's international dial-in solution, please contact the Raindance sales team at 800-878-7326.

About Raindance Communications

Raindance Communications, Inc. (Nasdaq: RNDC), is a leading provider of integrated web and audio conferencing services that make everyday meetings more productive. Raindance's convenient, reservationless audio conferencing services provide greater flexibility and reliability, increasing the efficiency of remote meetings. The company's advanced web conferencing technology increases participant interactivity and improves the bottom line by allowing users to conduct engaging remote meetings and seminars without the expense of travel. Raindance's proprietary architecture integrates leading-edge technologies into a single convergent communications platform that has been selected by leading businesses to increase productivity and strengthen business relationships. For more information, visit www.raindance.com or call 800.878.7326.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995

This release contains forward-looking statements, including expectations regarding future company and product performance. These statements are subject to risks and uncertainties, which could cause future events to differ materially. These risks and uncertainties include the failure or interruptions in the software, systems or network underlying Raindance's services, competition from presently existing and new competitors, and the adoption of Raindance's services by customers. Additional information concerning factors that could cause actual results to differ materially from those contained in the forward-looking statements can be found in Raindance Communications' filings with the Securities and Exchange Commission. Copies of filings made with the SEC are available through the SEC's electronic data gather analysis and retrieval system (EDGAR) at www.sec.gov. Raindance Communications assumes no obligation to update the forward-looking statements included in this document.

Raindance and Raindance Communications are registered trademarks of Raindance Communications, Inc. All other company names and products may be trademarks of their respective companies.