RSVP ASAP. (News Digest).When asked how soon they responded to e-mails after receiving them, a majority of executives said they did it on the same day in order to avoid a backlog Backlog The total value of sales orders waiting to be fulfilled. Notes: This figure is used mainly in the manufacturing industry. Increases or decreases in a company's backlog indicate the future direction of sales and earnings. of unanswered correspondence. SUBJECT RE: Your e-mail I responded to your e-mail ... Percentage * Immediately 47.6% Within a few hours 46.3% The following day 2.5% When it became a priority 1.9% After assistants forwarded screened messages 1.3% I avoid e-mails as often as possible 0.3% Other 0.1% * Figures do not add to 100% due to rounding. Source: Survey of 3,000 executive-level employees, Net Future Institute, North Hampton, New Hamsphire, www.netfutureinstitute.com, 2002. |
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