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REMINDER/Nuance Webcast - Wednesday, June 25, 2003, 10:00 A.M. PDT.


Business Editors/High-Tech Writers

REMINDER...for Wednesday (June 25)

--(BUSINESS WIRE)

Attn:

Members of the media, executives or line of business managers

within telecommunications service providers, enterprises,

financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
, utilities, retail, or travel/hospitality

organizations.

What:

Sign up for a free Webcast on the business value of speech

automation and learn why nine out of 10 consumers think speech

recognition is a better alternative than touch-tone systems.

Nuance (Nasdaq:NUAN NUAN New User Action Notation (modeling language) ), the speech expert, and Harris Interactive Harris Interactive (NASDAQ: HPOL) is an American market research company that specializes in public opinion research using both telephone and surveys on online panels. The company is the product of a 1996 merger between the Gordon S. Black Company and Louis Harris & Associates. ,

the leader in independent market research, will present the

results of a new study on the consumer adoption of speech

solutions. Bell Canada Bell Canada Enterprises (TSX: BCE, NYSE: BCE), legally BCE Inc., is a major Canadian telecommunications company. Through its subsidiaries including Bell Canada, Bell Aliant, Northwestel, Télébec, and NorthernTel, it is the incumbent local exchange carrier for , the largest telecommunications provider in

Canada, will also share its first hand account of how adding

speech recognition to their customer service mix dramatically

increased customer satisfaction. The Webcast will include an

on-line presentation and a forum to post questions.

Who:

Judy Levine, Marketing Principal, Nuance

Belinda Banks, Associate Director, e-Care Initiatives, Bell Canada

When:

Wednesday, June 25, 2003, 10:00 a.m. PDT PDT
abbr.
Pacific Daylight Time


PDT Pacific Daylight Time

PDT n abbr (US) (= Pacific Daylight Time) → hora de verano del Pacífico

PDT 
 

Where:

REGISTER today for the Webcast at

http://www.nuance.com/learn/webcast/satisfaction/register_ma.html

About Nuance

Nuance is the speech expert. Nuance's speech software solutions enable automated access to everything from account balances to flight information, email reading to voice activated dialing - accessed using nothing more than the power of voice and an ordinary phone. In markets around the world, leading enterprises and telecommunications carriers - including British Airways, Nomura Securities, OnStar, Sprint PCS (1) (Personal Communications Services) Refers to wireless services that emerged after the U.S. government auctioned commercial licenses in 1994 and 1995. This radio spectrum in the 1. , United Parcel Service United Parcel Service, Inc. (NYSE: UPS), commonly referred to as UPS, is the world's largest package delivery company, delivering more than 15 million packages[1] a day to 6.1 million customers in over 200 countries and territories around the world. , Vodafone, and many more - work with Nuance to reduce costs, increase customer satisfaction and retention, create new sources of revenue and improve security. Nuance is headquartered in Menlo Park, Calif. and has offices around the world. For more information, visit http://www.nuance.com or call 1-888-NUANCE-8.

Nuance is a trademark of Nuance Communications, Inc. All other trademarks are property of their respective owners.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Publication:Business Wire
Geographic Code:1CANA
Date:Jun 25, 2003
Words:306
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