REDUNDANT NETWORKS LAUNCHES CHARTER PROGRAM FOR NEXT-GEN, HIGHLY AVAILABLE COLOCATION NETWORK CATERING TO SERVICE PROVIDERS.

Redundant Networks, a secure colocation data network and next-generation network services company, has announced an innovative charter customer program targeting service providers (ASPs, ISPs and Web SPs). With its architecture and technology in place, Redundant Networks will utilize this four-month charter period to refine SP-centric implementation methodologies and service offerings while assisting anchor customers in achieving resiliency, high availability and fault tolerance -- all within a unique dual location network. At the conclusion of the charter program in September 2002, Redundant Networks will offer general availability of its high availability services and rapidly deploy additional service provider customers with a streamlined implementation process.

A service provider for service providers, Redundant Networks' platform was specifically developed for high availability -- an infrastructure that is perfectly suited to the types of platforms, transactions, and methods that service providers typically adopt.

"We developed our data centers from the ground up for xSPs who wish to deliver services with full network reliability to their own customers," said Madison Laird, CEO of Redundant Networks. "This charter program will give our anchor customers direct input into the final bundling and pricing of our base level service, and will provide them the benefit of extended direct attention from our implementation specialists. We're also introducing an advancement in customer care, an attention we call high-touch service, which is a cornerstone of our founding principles. Under this program our service provider customers can speak directly with our NOC personnel on a 24/7 basis rather than having customer support representatives as their first few lines of recourse."

"As businesses rely more on their xSPs for mission critical transactions and business processes, they will demand high availability solutions beyond those offered in traditional hosting models," said Laurie Seymour, xSP Program Manager for IDC. "Fault tolerant solutions such as the one from Redundant Networks will appeal to xSPs in need of a high touch relationship with their hosting provider."

Among Redundant Networks' current customers are: Smart Online, a key player in the online business application industry for small and medium sized businesses, and Twelve Horses North America, a leading provider of web services in marketing automation and business process management.

Redundant Networks finalized its infrastructure in Raleigh in late April and soon after established a data center site in Reno, in order to create failover services using the two locations. Reno and Raleigh are ideal centers to colocate because the fiber connectivity is superior, the locations are "safe cities" (lower profile and less disaster-prone), and doing business is more affordable than in areas that are more populous.

In a departure from the traditional, complex price structure of mega hosting providers, Redundant Networks is offering customers a mirrored network implementation with power, bandwidth and managed services for a single fixed monthly price. Customers can expect 99.999% uptime and performance when they follow Redundant Networks' proprietary, real-time, failover implementation methodology. This exclusive methodology includes the development and delivery of an investment analysis and a coverage map depicting the effectiveness of those investments.

The Charter Customer Program continues until mid-September 2002 at which time general services will become available. Companies wishing to submit themselves as candidates for participation in this inaugural charter program may nominate themselves by sending an email to: [e-mail].

Redundant Networks offers a secure mirrored colocation network with managed services from data centers in two mid-tier, east-west US cities. Redundant Networks provides customers continual uptime and reliable performance through the use of resilient, service-based, network operations delivered within a specially designed, fault-tolerant network topology. These dual network operations and managed services including mirrored managed network design, implementation methodology, reporting and monitoring tools are tailored to meet customer requirements while ensuring a high quality, responsive customer experience. Redundant Networks operates in Reno, NV and Raleigh, NC.