QuickArrow Holds First Customer Conference in Austin; QuickArrow XChange Brings QuickArrow Executives and Customers Together for Two Days of Seminars and Discussions.Business Editors & High-Tech Writers AUSTIN, Texas--(BUSINESS WIRE)--Feb. 28, 2001 QuickArrow Inc. held their first user group conference in Austin, Texas at the Stephen F. Austin Stephen Fuller Austin (November 3, 1793 – December 27, 1836), known as the "Father of Texas," led the second and ultimately successful colonization of the region by the United States. The capital city of Austin, Texas, Austin County, Texas, Stephen F. Hotel on Feb. 20-21, 2000. This inaugural event brought representatives from QuickArrow's rapidly increasing customer base of more than eighty companies together for two days of seminars and meetings with QuickArrow executives and product managers. The conference gave customers an opportunity to interact with the QuickArrow management team and other QuickArrow software users while providing input into QuickArrow's product enhancement roadmap. Patrick Ward Patrick Ward (born 5 January 1950 in Sydney) is an Australian actor noted for several performances on Australian television. His roles included as brief run in soap opera Number 96 , vice president of Consulting Services of Cardiff Software, a QuickArrow customer, led a discussion regarding the impact ECS See eComStation. has had on Cardiff's consulting engagements. "Since day one QuickArrow has been committed to working with their customers to solve the real world engagement issues services firms encounter. We were very excited to participate in this event and discuss the positive impact ECS has had on our business," said Patrick Ward. Conference attendees participated in numerous meetings regarding QuickArrow's professional services automation See PSA. software product line, Enterprise Consulting Suite (ECS). QuickArrow executives led discussions focused on new ECS functionality, service automation best practices and knowledge management trends within the professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. industry and ECS users attended a series of user group sessions concentrated on maximizing the capabilities of QuickArrow's role based service automation and collaboration tools. "Our customer base has grown very rapidly over the last year and we were anxious to engage our users in a collective discussion regarding their experiences with ECS," said QuickArrow CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Phil Guy. "Our product development direction has always been a result of interaction with those who use our software, but this was the first time we have brought representatives from our base of customers together for a series of discussions regarding ECS. This conference gave us a great opportunity to solidify the relationships we have with our users and is a benchmark event in the evolution of QuickArrow." In addition to presentations on ECS and service automation, representatives from Koch Ventures and Austin Ventures discussed QuickArrow's rapid growth trajectory and their involvement in QuickArrow's recent second-round venture funding. The conference keynote address keynote address n. An opening address, as at a political convention, that outlines the issues to be considered. Also called keynote speech. Noun 1. , "Success in Professional Services: It's All In Your Head," was delivered by noted author and acclaimed information and knowledge management speaker Dr. Thomas Davenport For the US business theorist, see . Thomas Davenport (b. 9 July 1802 - 6 July 1851) was a Vermont blacksmith who lived in Forestdale Vermont. With his wife (Emily Davenport), and a colleague (Orange Smalley), he invented the electric motor and electric locomotive circa . Davenport, who was recently named one of the twenty-five e-business gurus by Darwin magazine, discussed the role of knowledge in today's services business environment and touched upon many of the themes of his new book, The Attention Economy, which will be released in April of this year. About QuickArrow Inc. (www.quickarrow.com) Austin, Texas-based QuickArrow Inc. is a leading provider of Web-native professional services automation (PSA (Professional Services Automation) An information system designed to organize, track and manage all opportunities, work, resources, costs, revenues and invoices to improve the productivity and efficiency of the workforce. ) software for technology services providers. The QuickArrow Enterprise Consulting Suite (ECS) helps firms automate and manage best-practice business processes to improve service delivery, increase customer satisfaction, and plan for growth and profits. By leveraging the Web for rapid deployment, ECS offers industry-leading time to benefit and fast return on investment. QuickArrow is a charter member and serves on the board of directors of the Internet Business Services Initiative (IBSI IBSI International Business Systems, Inc. ). |
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