Quark establishes Quark Virtual Knowledge Base.Worldwide Computer Products News-7 August 2008-Quark establishes Quark quark (kwôrk): see elementary particles.quark Any of a group of subatomic particles thought to be among the fundamental constituents of matter—more specifically, of protons and neutrons. Virtual Knowledge Base(C)1995-2008 M2 COMMUNICATIONS LTD LTD 1 Laron-type dwarfism 2 Leukotriene D 3 Long-term depression, see there 4. Long-term disability http://www.m2.com Software company Quark Inc announced on Wednesday Wednesday: see week. (6 August) the establishment of the Quark Virtual Knowledge Base. Quark said that its Virtual Knowledge Base was created to provide customers with a 24/7 self-service technical support tool, offered as an addition to the company's current technical support options, including free phone-based technical support. The Virtual Knowledge Base reportedly offers two main tools: the Knowledge Base itself and the Self-Service Portal. The Knowledge Base allows customers to access technical articles that offer solutions to commonly encountered problems, explanations for application behaviours, and answers to frequently asked questions (FAQs FAQs Online A list on a website that answers basic–Frequently Asked Questions–that might be asked by a first-time visitor to the site ). The Self-Service Portal enables users to log cases, track the status of cases, and comment on solutions provided through the portal. Customer insights logged in this manner can be added to new or existing solutions in the Knowledge Base. In order to use the portal, customers will need to request log-in Verb 1. log-in - enter a computer; "Have you logged in lately?" log in, log on access - obtain or retrieve from a storage device; as of information on a computer information from the Virtual Knowledge Base team, the company said. The Virtual Knowledge Base and Self-Service Portal are available to enterprise customers with maintenance programs and QuarkXPress A popular desktop publishing program for the Macintosh and Windows from Quark, Inc., Denver, CO (www.quark.com). Originally developed in 1987 for the Mac, it is noted for its precise typographic control and advanced text and graphics manipulation. users with versions 6.5, 7 or 8. ((Comments on this story may be sent to info@m2.com)) |
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