Quality time.Mexico is software giant IBM's crown jewel Crown jewel A particularly profitable or otherwise particularly valuable corporate unit or asset of a firm. Often used in risk arbitrage. The most desirable entities within a diversified corporation as measured by asset value, earning power, and business prospects; in takeover in Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. and the newest gem in that crown is the 500-member software-developing team in Guadalajara, the first of Big Blue's Latin American operations to earn top marks in the Capability Maturity Model (CMM (Capability Maturity Model) A process developed by SEI in 1986 to help improve, over time, the application of an organization's supporting software technologies. ), considered to be the highest software-engineering benchmark in the world. Developed at Carnegie Mellon's Software Engineering Institute in Pittsburgh, Pennsylvania in 1991, the model gauges quality and productivity of software development in more than 50 countries. In Latin America, software developer PSL 1. PSL - Portable Standard Lisp. 2. PSL - Problem Statement Language. See PSL/PSA. in Colombia was the first company to reach the top level. The rest of IBM's development centers in the region are at Level 3. Quality makes a difference. Dannon of Mexico hired IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) to manage the plant's hardware and local-area network five years ago. "We recently asked IBM to bid on a software-developing contract and they came back only about 10% higher," says Lourdes Muniz, General Manager of Technology and Information for the French food company in Mexico. "Although we went with another company, the price was competitive. Now with IBM Mexico at CMM Level 5, the price would definitely be worth it. It's like an unwritten guarantee that upgrading will be easier in the future." |
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