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Quality and performance excellence in higher education.


Charles W. Sorensen, Julie A. Furst-Bowe, Diane M. Moen, Editors, Anker Publishing Company, 2005; 233 pp; $39.95

In 2001, the University of Wisconsin-Stout University of Wisconsin-Stout is a comprehensive, career-focused polytechnic university where students, faculty and staff use applied learning, scientific theory and research to solve real-world problems, grow the state’s economy and serve society.  became the first higher education institution to win a Malcolm Baldrige National Quality Award The Malcolm Baldrige National Quality Award is given by the United States National Institute of Standards and Technology. Through the actions of the National Productivity Advisory Committee chaired by Jack Grayson, it was established by the Malcolm Baldrige National Quality . Prior, most recipients were corporations, such as Cadillac, Boeing, and 3M.

The award program--named after a former secretary of commerce--honors institutions that practice "quality management." Winning was no small feat for UW-Stout, a campus of 8,000 students focusing on career-oriented programs. The editors outline what this IHE IHE Integrating the Healthcare Enterprise
IHE Institutions of Higher Education
IHE International Institute for Infrastructural, Hydraulic and Environmental Engineering (historical acronym only, replaced by: IHE Delft, the Foundation) 
 is doing right, while also reviewing the strengths of five other IHEs, including the University of Northern Colorado It has been suggested that this article or section be merged with and ()
University of Northern Colorado (Northern Colorado)
, a more recent Baldrige winner.

They note that management at these institutions is agile--able to change course quickly--and dedicated.
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Title Annotation:Between the Lines
Author:Angelo, Jean Marie
Publication:University Business
Date:May 1, 2005
Words:123
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