Qovia Announces IP Telephony Manager 3.0.New Version Features Enhanced Reporting and Extended IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. System Data Analysis PHOENIX and SAN DIEGO San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay. -- Qovia, a technology and market leader in enterprise IP telephony management, today announced IP Telephony Manager 3.0. The new version includes an enhanced, customizable reporting system; extended application, server and network device data collection; more granular granular /gran·u·lar/ (gran´u-lar) made up of or marked by presence of granules or grains. gran·u·lar adj. 1. Composed or appearing to be composed of granules or grains. 2. grading of real-time call quality; and support for Cisco CallManager 5.0. These and other new features will help customers and service provider partners continue to ensure call quality by identifying and solving problems in real-time. "Monitoring and management remains central to the success of enterprise IP telephony deployments," said David Woodall, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Qovia. "We continue to listen to customer and partner needs and focus on incorporating their feedback into IP Telephony Manager. Version 3.0 includes a number of features they've asked for, including a customizable reporting portal that provides new views of system performance all the way down to the handset, in real-time." The significant enhancements to the Qovia IP Telephony Manager include: Customizable Reporting System and Report Packs Network managers spend too much time sorting through extraneous ex·tra·ne·ous adj. 1. Not constituting a vital element or part. 2. Inessential or unrelated to the topic or matter at hand; irrelevant. See Synonyms at irrelevant. 3. call records and network data. Qovia's new reporting system and solution-based report packs enable VoIP administrators to focus on relevant and correlated information designed to provide answers to their most pressing questions. With an emphasis on capacity planning Determining the required future configuration of hardware and software for a network, datacenter or Web site. There are numerous capacity planning tools on the market used to monitor and analyze the performance of the current hardware and software. , service level agreement compliance, troubleshooting, performance trending, asset tracking and configuration management, Qovia is extending the scope of its pre-packaged solutions to meet the needs of growing IP telephony deployments. In addition, the new reporting system includes a report builder, enabling customers and service providers to easily create their own views into Qovia's unique data or they can modify pre-packaged reports to meet their individual needs. Data is persisted in an open database optimized for reporting with configurable data retention and aging. Extended IP Telephony Application, Server, Network Device, and Call Stream Data Analysis Driven by feedback from customers and service providers that use Qovia's product to solve daily issues, the company expanded the range and granularity The degree of modularity of a system. More granularity implies more flexibility in customizing a system, because there are more, smaller increments (granules) from which to choose. of the data that is collected and analyzed. Ranging from more granular network interface statistics to application performance counters to signaling and RTP (1) (Rapid Transport Protocol) The protocol used in IBM's High Performance Routing (HPR) system. (2) (Realtime Transport Protocol) An IP protocol that supports real time transmission of voice and video. packet sub-minute analysis for more accurate live-call MOS (1) (Metal Oxide Semiconductor) See MOSFET. (2) (Mean Opinion Score) The quality of a digitized voice line. It is a subjective measurement that is derived entirely by people listening to the calls and scoring the results from scoring, the Qovia solution is better equipped than ever before to identify and help resolve any emerging or potential call quality, configuration, availability, or capacity issues. Cisco CallManager 5.0 Support Qovia IP Telephony Manager 3.0 will work seamlessly with new CCM CCM Contemporary Christian Music CCM Critical Care Medicine CCM County College of Morris (New Jersey) CCM Chama Cha Mapinduzi (political party, Tanzania) CCM CORBA Component Model 5.0 deployments and, as always, requires no agent deployment. Product Availability Qovia IP Telephony Manager 3.0 will be available this quarter. For more information contact a Qovia sales representative at (301) 846-0020 and sales@qovia.com. About Qovia, Inc. Qovia[R] significantly eases the complexity of planning, monitoring and managing enterprise Internet phone (1) See IP phone and softphone. (2) (Internet Phone) The first VoIP telephone service in the U.S., introduced in early 1995 by VocalTec Communications Ltd., Fort Lee, NJ (www.vocaltec.com). Using a Windows softphone, calls could also be made to a regular phone. networks. Providing dynamic discovery of VoIP resources and unmatched, minute-by-minute visibility into how IP telephony networks are performing, the Qovia IP Telephony Manager aggregates and analyzes IP telephony information to deliver timely call-by-call quality. Its intuitive dashboard shows a VoIP-centric view of critical IP telephony resources, allowing IT organizations to meet business objectives. Customers can use Qovia to increase the reliability and utilization of their IP telephony investments, increase end-user satisfaction and better manage the bottom line. Qovia was founded in 2002 and is backed by Canaan Partners; BlueRun Ventures (formerly Nokia Venture Partners); Anthem Capital; and the State of Maryland. The company, which has earned nearly two dozen industry awards, can be found online at www.qovia.com. |
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