QCI Offers High-Level Expertise for All Telecom Needs; Three Newly Categorized Service Lines Reflect Broad Proficiency.

Business Editors/Technology Writers

LOUISVILLE, Ky.--(BUSINESS WIRE)--Jan. 6, 2000

QCI, a telecommunications consulting and management company based in Louisville, Kentucky, has restructured its telecom offerings into three distinct service lines to better serve its clients: Advisory Services, Management Services, and Optimization Services. QCI services afford clients an unbiased, single-source contact from which they can choose all or a portion of services to meet their diverse telecom needs.

Advisory Services provides clients with telecom expertise and information. Its component offerings include 1) Best Practices - benchmarking with recommendations for increased efficiencies, 2) Information Products - access to analytical documents, comparative statistics, and performance reports, among others, 3) Risk Assessment - identification of and protection against telecom-related risks, and 4) Educational Services - a conference and event speakers' service and organizational development/training.

Management Services provides people and product resources. Its component offerings include 1) Outsourcing - both classic and remote, to augment or replace in-house resources and 2) Software Tools - to assist in managing a client's telecom infrastructure. The outsourcing elements are collectively named ATIMS, Advanced Telecom Infrastructure Management Service, and clients may arrange as little or as much assistance as needed.

Optimization Services provides measurable cost-savings to clients. Component offerings include 1) Financial Audits - identification of and cost recovery for errors, over-billings and incorrect charges, 2) Vendor Negotiations - work to ensure cost-effective vendor relationships, and 3) Infrastructure Optimization - re-engineering of premise equipment, network services, and support business practices to achieve cost reductions and efficiencies.

QCI's full spectrum of services, spanning data, Internet, voice and video communications, is unlike most telecom providers whose knowledge encompasses one or two facets of converged technologies. According to President and CEO, Jim Strozdas, "By being a single-source authority on every dimension, QCI is able to increase a client's network efficiencies, provide superior e-business solutions, identify dramatic telecom savings, and improve disaster-preparedness." QCI ensures clients' ongoing success by leveraging their existing technology while positioning them for burgeoning opportunities as technology changes.

In recognition of QCI's innovative and comprehensive service offerings, Ernst & Young awarded Strozdas its coveted "Entrepreneur of the Year" Award in 1999.