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Browse Pulket, Chris 1-6 out of 6 article(s) Title Type Date Words Satisfaction improves with investment in work order management: research confirms that resident satisfaction and renewal likelihood increase as more time and resources are dedicated to improving maintenance and work order management. Feb 1, 2006 1819 Don't forget about residents after they move in. Jun 1, 2005 2771 The 'basics' continue to drive resident satisfaction and retention. Jun 1, 2004 3397 Say it best ...: learning what they want begins with listening: SatisFacts Research surveys thousands of multifamily housing residents from across the United States annually. Here they share some of the verbatim remarks made by residents. (Residents). Jul 1, 2003 2814 Maximizing renewals begins with a 'back to basics' focus. Jun 1, 2003 2692 National resident satisfaction study sheds light on keys to retention; by surveying residents, apartment building management teams are able to better identify the needs and wants of their residents. Survey results can be used to help them devise ways to increase retention rates. Jun 1, 2002 2466

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