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Proven Marketing Tactics Remain Most Effective Tools. (Entrepreneur's NoteBook).


MANY people ask: "What's new in marketing? What can I do that's different?" They want to find some breakthrough tactic that will lead to spectacular marketing results.

The truth is, there are very few new marketing tactics. The key to marketing success is how you execute the tried-and-true tactics we all know: direct mail/response, advertising, web page development and so forth. You must execute, do it well and do it consistently.

Instead of peering around every corner for the next marketing "big idea," you'd you'd  

1. Contraction of you had.

2. Contraction of you would.


you'd you had or you would
you'd have ~would
 be better off spending your time and energy reviewing your firm's current marketing programs to see how you can better carry out what you're you're  

Contraction of you are.


you're you are
you're be
 already doing. How can you leverage your efforts so that they have greater impact and give you more bang for your buck Buck

after murder of his master, leads wolf pack. [Am. Lit.: The Call of the Wild]

See : Dogs


Buck

clever and temerarious dog perseveres in the Klondike. [Am. Lit.: Call of the Wild]

See : Resourcefulness
?

To answer that, you need to conduct an audit of your marketing. I suggest you begin by moving from the outside in. Look at the first impression prospective clients or customers get about your operation. Are your phones answered in a professional manner? Is the first voice that callers hear energetic and friendly? Does it convey the image you want to give? Does the person who answers the phone make an extra effort to be helpful?

Although some people are naturals at providing outstanding customer service, many others have the potential to do a great job but simply have never been trained. Consider providing customer-service training to your staff. If you've you've  

Contraction of you have.


you've you have
you've have
 already done that but it has been a while, think about doing it again. Your employees can never get the message too many times.

When a new client or customer comes into your place of business, what first impression does your reception area make? You should have current publications available for people who need to wait, and the majority of those publications should be related to your business or profession. It's it's  

1. Contraction of it is.

2. Contraction of it has. See Usage Note at its.


it's it is or it has
it's be ~have
 not enough to have dog-eared dog-ear
n.
A turned-down corner of a page in a book.

tr.v. dog-eared, dog-ear·ing, dog-ears
1. To turn down the corner of (the page of a book).

2. To make worn or shabby from overuse.
 copies of last year's tabloids sitting out.

If you've written articles that have been published, or if your business produces a newsletter, put those out for people to look at. Don't hide your achievements -- frame your articles and hang them in your lobby.

Sharon Berman is principal of Los Angeles--based Berbay Corp., Marketing Strategy & Implementation. She can be reached at berman@berbay.com.

Enterprenuer's Notebook is a regular column contributed by EC2, The Annenberg Incubator incubator, apparatus for the maintenance of controlled conditions in which eggs can be hatched artificially. Incubator houses with double walls of mud, a fireroom, and several compartments each holding about 6,000 hens' eggs were developed in ancient times; the  Project, a center for multimedia and electronic communications at the University of Southern California The U.S. News & World Report ranked USC 27th among all universities in the United States in its 2008 ranking of "America's Best Colleges", also designating it as one of the "most selective universities" for admitting 8,634 of the almost 34,000 who applied for freshman admission .
COPYRIGHT 2001 CBJ, L.P.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Comment:Proven Marketing Tactics Remain Most Effective Tools. (Entrepreneur's NoteBook).
Author:Berman, Sharon
Publication:Los Angeles Business Journal
Article Type:Brief Article
Geographic Code:1USA
Date:Dec 17, 2001
Words:407
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