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Process Mastering.

Ray W. Wilson and Paul Harsin Paul Harsin, was a professor at the University of Liège, Belgium. In 1950, he was awarded the Francqui Prize on Human Sciences. External links
  • International Committee for Historical Demography (ICHD)


With step-by-step instructions on how to create a continuous improvement document, Process Mastering shows how to standardize stan·dard·ize
v.
1. To cause to conform to a standard.

2. To evaluate by comparing with a standard.
 a procedure and explains how process identification, selection, mapping, and analysis can

* get key processes under control

* comply with ISO (1) See ISO speed.

(2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI.
 and HACCP HACCP

hazard analysis critical control points.
 standards

* improve product quality, increase productivity, and reduce costs

* enhance morale

* improve worker safety

Information management professionals will find the process master methodology useful when documenting processes in a records management program.
ISBN 0-527-76344-6 (Quality Resources)
Soft cover, English, 168 pages, 1998
Catalog No. B4681
$27 ARMA member or non-member


[ILLUSTRATION OMITTED]
COPYRIGHT 2003 Association of Records Managers & Administrators (ARMA)
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Information Management Journal
Article Type:Book Review
Geographic Code:1USA
Date:Jan 1, 2003
Words:97
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