Primus-Motive Collaboration.Primus Knowledge Solutions, Inc., a provider of knowledge-enabling software, and Motive Communications, Inc., a provider of intelligent service software, formed an alliance to deliver integrated software Separate software components or applications that have been combined into one package. See integrated software package. solutions for automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. problem identification, diagnosis and resolution to hardware and software companies. The Primus Associative as·so·ci·a·tive adj. 1. Of, characterized by, resulting from, or causing association. 2. Mathematics Independent of the grouping of elements. Search Engine enables customers or service experts via phone, e-mail, chat and Web channels to search for answers to questions submitted in nontechnical language. The Motive solution, built on the Motive ServiceNet platform, provides real-time, contextual information about a user's device, system or application to expedite ex·pe·dite tr.v. ex·pe·dit·ed, ex·pe·dit·ing, ex·pe·dites 1. To speed up the progress of; accelerate. 2. the problem diagnosis and resolution process, and improve the accuracy of results presented in the Primus system. |
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