Previo ships eSupport Essentials 4.02. (New Products).

Previo, a provider of products designed to fix everyday PC problems for enterprises and small businesses, has announced the release and availability of eSupport Essentials 4.02. Key enhancements to the product include expanded server protection and recovery, the ability to quickly and automatically fix remote users' dial-up networking connectivity problems, PC cloning for a complete PC migration solution and automated upgrades to Office XP. The product was created to be a complete problem resolution and disaster recovery system effective for minimizing user downtime and extending help desk resources. It preserves a snapshot of a server on a user's system, and because of data compression technology, snapshots can be captured and stored on the corporate server quickly and automatically over any network or remote connection, protecting every networked and remote user or server while consuming little network bandwidth or storage.