Previo Promotes Key Sales Executives; eSupport Technical Service Group Moves Into Engineering Organization.Business Editors & High-Tech Writers SAN DIEGO--(BUSINESS WIRE)--June 12, 2001 Previo (Nasdaq:PRVO), an innovative provider of eSupport products and services for enterprise Help Desk and Desktop Services organizations, today announced two promotions within its sales organization. Effective immediately Mary Tucker is managing director, Americas and Pacific Rim Pacific Rim, term used to describe the nations bordering the Pacific Ocean and the island countries situated in it. In the post–World War II era, the Pacific Rim has become an increasingly important and interconnected economic region. Sales and is now responsible for all channel sales in those areas. Tucker was previously director of business development. Also effective immediately Kevin Thiele Kevin R. Thiele is curator of the Western Australian Herbarium. His research interests include the systematics of the plant families Proteaceae, Rhamnaceae and Violaceae, and the conservation ecology of grassy woodland ecosystems. takes on all channel sales for EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. (Europe, Middle East, Africa), including OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and and reseller management. Previously, Thiele was the managing director for Europe and managed direct sales for that region. The company also announced elimination of the vice president of worldwide sales and services position. Gerry Callanan, who previously filled this position, is leaving the company but will continue to work in a consulting capacity over the coming months. Since joining Previo in November 2000, Tucker successfully launched the company's channel expansion to reach managed service providers that support world-class Fortune 2000 companies. Over the course of her career, Tucker has held a variety of sales and management positions building a track record of success. Prior to Previo, Tucker spent 13 years at Anacomp in a variety of sales roles including vice president of indirect sales, area business unit manager for the southwest region as well as several major account sales positions. During her tenure at Anacomp, she managed sales teams that repeatedly outperformed revenue, profit and market expansion goals. Thiele is a seasoned executive with more than 15 years of proven sales and marketing experience in Europe's technology industries. Previously, Thiele headed the corporate sales operations in the U.K. offices of Symantec Corp. (Nasdaq:SYMC SYMC Symantec Corporation (stock symbol) ), and worked for a variety of other high-profile technology organizations including ClickNet Software, AST (AST Computer, Irvine, CA) A PC manufacturer founded in 1980 by Albert Wong, Safi Quershey and Tom Yuen (A, S and T). It offered a complete line of PCs that sold through its dealer channel. , Logitech and LG Electronics. Since joining Previo, Thiele has consistently exceeded the expectations for revenue contributions from his operation. His team has secured business from high profile companies such as Motorola, Remedy, Schroeders and AC Nielsen. "Both Mary and Kevin have long track records of success and will bring a sharp focus to our worldwide sales efforts," commented Tom Dilatush, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Previo. "We thank Gerry Callanan for his contribution in building the sales and services team during his tenure, and his ongoing consulting will ensure a smooth transition for the sales team. He'll be leaving us with a sales and services team that is in vastly better condition -- and in no small part that is due to his leadership, energy, and enthusiasm." In addition to these changes, Previo eSupport services have moved under the direction of Jim Nicol, vice president of product development and technical operations. These services include pre-sales support, systems engineering, professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. , post-sales support, and managed service delivery. Jim Nicol, a five-year veteran of the company, is also responsible for product development, quality assurance, documentation and IT infrastructure. About Previo Previo (Nasdaq:PRVO) is an innovator of eSupport product and services for enterprise Help Desk and Desktop Services organizations. Previo's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , eSupport Essentials, is based on patented technologies developed over the past 10 years and used in dozens of products on millions of systems worldwide. Previo sells both direct and through resellers, and has an array of strategic and OEM partnerships with industry leaders such as Microsoft Corp., (Nasdaq:MSFT MSFT Microsoft (stock symbol) MSFT Movimento Sociale Fiamma Tricolore (Italy) MSFT Multi-Stage Fitness Test MSFT Master of Science in Family Therapy MSFT Macalester Students for Fair Trade ), Miramar Systems, Peregrine Systems (Nasdaq:PRGN) and Remedy (Nasdaq:RMDY). |
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