Premiere Global solutions upgrades Collections Accelerator.

Premiere Global Services, Inc., a global outsource provider of business process solutions, recently announced an upgrade to its Collections Accelerator solution that provides a convenient, automated method of payment capture for Automated Clearing House (ACH)/debit card users. The new payment feature enhances the collections process for Premiere Global customers by broadening the accepted payment forms and decreasing the number of live agents needed to handle collections transactions. Premiere Global's Collections Accelerator solution uses innovative communication technologies to make it easier for enterprises to contact their past-due customers and collect payments through a simple voice interface, helping reduce days sales outstanding (DSO) by improving payment rates. Collections Accelerator can reduce costs associated with the printing and mailing of statements and past due notices and enables enterprise customers to reduce the amount of receivables they assign to higher-cost third-party collections companies. Premiere Global introduced the new ACH/debit feature for Collections Accelerator in response to the increase in electronic payments and debit card usage by consumers, which the Wall Street Journal recently reported now represents 60 percent of transactions processed by Visa USA Inc.

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