Premiere Global Services launches two new speech apps.Premiere Global Services Inc., a global provider of communication technologies, has announced the launch of two new speech-enabled solutions added to its services suite: an Automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. Payment feature for its outbound out·bound adj. Outward bound; headed away: outbound trains. Adj. 1. outbound - that is going out or leaving; "the departing train"; "an outward journey"; "outward-bound ships" calling applications, leveraging the company's existing Web-based EIPP EIPP Electronic Invoice Payment and Presentment EIPP Electronic Invoice Presentment and Payment platform to enable businesses to complete transactions in a single automated call; and an Interactive Survey feature for quickening quickening /quick·en·ing/ (kwik´en-ing) the first perceptible movement of the fetus in the uterus. quick·en·ing n. the survey and data collection process. Both features involve no live agent intervention. "Premiere Global's Automated Payment solution is a great addition to our Collections Accelerator application--now we're able to offer our customers a turnkey See turnkey system. speech-enabled solution that quickly changes 'past-due' accounts to 'paid' in a single call," said Premiere Global Services President Lee Provow in a company statement. "And our new Interactive Survey will help businesses save time and money with a fully automated solution that collects survey responses and data faster and more efficiently." With Premiere Global's Automated Payment feature, businesses are enabled to accelerate payments and increase cash flow. As well, companies can provide proactive customer service with convenient reminders and immediate payment capture. Further, they can now reduce days sales outstanding In accountancy, Days Sales Outstanding is a company's average collection period. A low figure indicates that the company collects its outstanding receivables quickly. Typically it is looked at either quarterly or yearly (90 or 365 days). (DSO See CSO. ) and customer defaults by boosting payment rates and by reducing costs related with printing, mailing statements and past-due notices. The new Interactive Survey solution uses speech recognition to assist businesses in automating the capture of spoken responses without needing live agents, which simplifies the data collection process. Interactive Survey also aims to help businesses collect more responses in less time. Interactive Survey features can be used for functions such as capturing customer/subscriber feedback, third-party research and political surveys, among others. [GRAPHIC OMITTED] www.premiereglobal.com |
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