Predictive Hiring Test for Call Center Representatives Developed.ST. PAUL St. Paul as a missionary he fearlessly confronts the “perils of waters, of robbers, in the city, in the wilderness.” [N.T.: II Cor. 11:26] See : Bravery , Minn.--(BUSINESS WIRE)--Dec. 6, 1999-- Maximum Potential Inc. and Bigby-Havis and Associates are pleased to introduce Select. Select is a family of selection tests designed and developed to help employers hire top performing employees. Increased profits, performance and pleased customers are the bottom line results of using Select. Select for Call Center Representatives is the latest addition to this growing family of validated val·i·date tr.v. val·i·dat·ed, val·i·dat·ing, val·i·dates 1. To declare or make legally valid. 2. To mark with an indication of official sanction. 3. and predictive tests. Four versions are available for immediate use. They are (1) Inbound in·bound 1 adj. Bound inward; incoming: inbound commuter traffic. Adj. 1. inbound Service, (2) Inbound Sales (3) Outbound out·bound adj. Outward bound; headed away: outbound trains. Adj. 1. outbound - that is going out or leaving; "the departing train"; "an outward journey"; "outward-bound ships" Sales and (4) Combined Inbound and Outbound Sales. Each version measures key personality dimensions, which contribute to success on the job. For example: Select Inbound Customer Service measures: Positive Service Attitudes, Energy, Accommodation to others, Acceptance of Diversity, Frustration Tolerance and Integrity. All versions of Select will be available for use on the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the January 2000. Additional versions of Select include Entry Level Retail Store Manager, Retail Store Associate, Convenience Store Entry Level Manager, Convenience Store Retail Associate, Customer Service, HealthCare Associates, Administrative Assistant and Production and Distribution. SOURCE: DigitalWork ( http://www.digitalwork.com ) DigitalWork.com -- Your Business Workshop |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion