PowerCerv Releases New Version Of ERP Plus Software Suite; Powerful eCommerce functionality, enhanced Customer Relationship Management integration and Linux support.
TAMPA, Fla.--(BUSINESS WIRE)--March 10, 2000
PowerCerv Corporation (Nasdaq:PCRV PCRV Prestressed Concrete Reactor Vessel ) released ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. Plus(TM) version 9.0 today, March 10, 2000. The ERP Plus software suite is designed to enable midsize companies around the world to more efficiently respond to customers, suppliers and partners at any stage of the relationship - from the initial sales call through the invoicing process, with ongoing support.
ERP Plus is a fully integrated suite of Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) and Enterprise Resource Planning See ERP.
(application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. (ERP) solutions enabling true eBusiness by linking front-office and back-office operations with markets around the world. It is the ERP backbone that powers information exchange and enhanced business practices across the entire enterprise. With this release of ERP Plus 9.0, PowerCerv extends its platform support beyond Microsoft Windows See Windows.
(operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. NT and UNIX UNIX
Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics). to include Linux.
PowerCerv's suite of integrated CRM and ERP applications now effectively erases the lines that traditionally divided the front-office (sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. and customer support) and back-office (manufacturing, distribution and finance) functions of middle market companies.
"The 9.0 version of ERP Plus is the most powerful release our company has made to date and puts us in an advantageous eCommerce position in the mid-market," said Mike Simmons, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of PowerCerv. "ERP Plus 9.0 offers unprecedented eCommerce functionality and tighter CRM integration. It allows everyone within a company to have up-to-date information at their fingertips "Fingertips" is a 1963 number-one hit single recorded live by "Little" Stevie Wonder for Motown's Tamla label. Wonder's first hit single, "Fingertips" was the first live, non-studio recording to reach number-one on the Billboard Pop Singles chart in the United States. and to know exactly what has been promised or said to their customers. Simply put, that's mission critical information to any organization's ongoing success, especially in the new wired economy."
Through eCommerce functionality in ERP Plus, companies now can connect to and share information with suppliers, partners and customers around the globe, 24-hours-a-day, seven-days-a-week, in any currency, including the Euro. It allows remote employees, suppliers and customers to view a company's enterprise data, process orders online and visit storefronts that are always open.
John Montague John Montague may refer to:
Critical to a total eCommerce solution is the ability to add value to business processes. One example of the extended eCommerce functionality in ERP Plus 9.0 is the ability to do online credit card authorizations - streamlining the order execution process. ERP Plus 9.0 has the functionality to connect directly with major shipping carriers via the Web - automating the logistics of package processing including label printing, electronic billing Electronic billing is the electronic delivery and presentation of financial statements, bills, invoices, and related information sent by a company to its customers. Electronic billing is also referred to as the following:
Another enhancement associated with this release is the implementation and customization of Web-enabled documents and forms. PowerCerv's customers now will have the ability to design their own forms, such as purchase orders and invoices, and automatically e-mail, PDF-enable and Web-deploy them.
Enhanced CRM Integration
ERP Plus 9.0 continues PowerCerv's commitment to Customer Relationship Management. SFA See sales force automation.
SFA - Sales Force Automation Plus 9.0 and Support Plus 9.0 comprise the PowerCerv CRM solution and offer improved functionality including contact management, opportunity management, time management, marketing automation, customer service and more.
PowerCerv's CRM solution offers the functionality of a best-of-breed solution while integrating seamlessly with the entire ERP Plus software suite. It also completes PowerCerv's end-to-end system to enable information flow from marketing, sales and service departments to manufacturing, distribution and financial personnel.
"Integrating Customer Relationship Management solutions with the enterprise backbone is the missing link for companies today," Montague said. "To provide a real competitive advantage, front-office sales and support functions need to draw heavily on back-office application data. Our seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. provides instant information that customer-facing, front-office employees need to keep customers satisfied."
Front-office Solution Enhancements
The ERP Plus 9.0 CRM solution - featuring SFA Plus(TM) and Support Plus(TM) - offers new functionality to end-users. SFA Plus 9.0 provides re-designed replication logic via Sync Plus(TM). Sync Plus enables fast and easy data synchronization Keeping data in two or more computers up-to-date so that each repository contains the identical information. Data in handheld devices and laptops often require synchronization with the data in a desktop machine or server. and provides summary reports when data is exchanged between corporate and remote databases. Since users directly initiate synchronization (1) See synchronous and synchronous transmission.
(2) Ensuring that two sets of data are always the same. See data synchronization.
(3) Keeping time-of-day clocks in two devices set to the same time. See NTP. , no additional IT personnel are required to configure See configuration.
(software) configure - A program by Richard Stallman to discover properties of the current platform and to set up make to compile and install gcc.
Cygnus configure was a similar system developed by K. and maintain the synchronization process. This allows remote users to have accurate, up-to-date information on customers all the time.
New Support Plus 9.0 enables users to better track and manage customer status, product registration, service issues, product returns, repair histories, and quote and sales order The sales order, sometimes abbreviated as SO, is an order received by a business from a customer. A sales order may be for products and/or services. Given the wide variety of businesses, this means that the orders can be fulfilled in several ways. information. Support Plus 9.0 delivers enhanced product registration and warranty tracking capabilities with improved return and repair activity recording. These enhancements allow front-office support personnel to quickly initiate the return and repair process - resulting in enhanced customer satisfaction.
Back-office Solution Enhancements
ERP Plus 9.0 delivers more than 70 enhancements to the back-office modules of the software suite - Manufacturing Plus(TM), Distribution Plus(TM) and Financials Plus(TM). Manufacturing Plus and Distribution Plus now provide enhanced functionality in all of the modules including full multi-currency support, RF/bar code capabilities, enhanced inventory look-up, improved serial/lot control, improved engineering change management, rework re·work
tr.v. re·worked, re·work·ing, re·works
1. To work over again; revise.
2. To subject to a repeated or new process.
n. processing support and more - all designed to streamline back-office operations.
Financials Plus 9.0 provides full multi-currency support and features a re-designed Financial Report Writer, enhanced project accounting functionality, and more. The new Financial Report Writer in 9.0 offers powerful drill-down capabilities. This allows customers to look at summary reports, yet still have the ability to drill-down to detailed information - all the way to the transaction level. In addition, the new project accounting functionality allows users to track materials, overhead and labor relating to relating to relate prep → concernant
relating to relate prep → bezüglich +gen, mit Bezug auf +acc an unlimited number of projects.
Scott Galloway, PowerCerv's vice president of ERP Solutions, said, "As a continuation of our industry leadership, particularly as it relates to CRM integration, ERP Plus 9.0 enables our global customers to have immediate access to return and repair history, product registration and warranty tracking. This unparalleled integration - which includes radio frequency/bar code data collection and international, multi-currency capabilities - is ideally suited for middle market companies."
"In short, the end result of our new 9.0 version is reduced waste from back-office processes, reduced cycle times, improved communication between a company's front-office and back-office operations and increased levels of overall customer satisfaction," Galloway said.
PowerCerv delivers enterprise application software solutions to midsize companies around the globe. Featuring integrated CRM and ERP with eCommerce functionality, the PowerCerv ERP Plus software suite enables companies to integrate the management of front-office operations, such as sales force automation and customer support, with traditional back-office operations such as financial accounting management, order processing, inventory control, distribution and manufacturing. With ERP Plus, companies more efficiently respond to customers, suppliers and partners at any stage of the relationship - from initial sales call through invoicing and ongoing support. For more information contact PowerCerv at 813.226.2600, fax 813.222.0886 or visit www.powercerv.com.
Note to Editors:
ERP Plus, Manufacturing Plus, Distribution Plus, Financials Plus, SFA Plus, Support Plus and Sync Plus are registered trademarks of PowerCerv Corporation. All other products or company names herein may be trademarks of their respective owners.