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Porticus announces triple-factor voice authentication.


Porticus Technology Inc., a provider of voice biometric solutions, has announced the launch of Versona, a family of voice authentication solutions for use in IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time.  and embedded systems Embedded systems

Computer systems that cannot be programmed by the user because they are preprogrammed for a specific task and are buried within the equipment they serve.
 that offers triple-factor authentication for maximum security. Triple-factor authentication combines three elements to verify a customer's identity: a pass code, that customer's voice and his or her communications device--landline or wireless. Phone-based caller authentication has particularly grown in demand as the need to prevent identity theft and fraud increases with wireless and electronic transactions. In the call center, or wherever an IVR system is in place, Versona speeds up the process of verifying callers by eliminating the need for agents to ask a series of qualifying questions to ensure a caller's identity. Versona's embedded option Embedded Option

An option that is an inseparable part of another instrument. Compare this to a normal (or bare) option, which trades separately from the underlying security.

Notes:
A common embedded option is the call provision in most corporate bonds.
, a software-only voice biometric based on an open API Open API (often referred to as OpenAPI) is a word used to describe sets of technologies that enable websites to interact with each other by using SOAP, Javascript any other web technology.  for native mobile operating systems, was created to provide an ideal platform and can be pre-loaded and shipped with a handset or downloaded OTA (Over The Air) Refers to any wireless system such as AM/FM radio and network television that uses open space as its transmission medium.  directly to a device.

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Title Annotation:Customer Inter@ction NEWS; Porticus Technology Inc.
Author:Schelmetic, Tracey E.
Publication:Customer Interaction Solutions
Article Type:Brief article
Geographic Code:1USA
Date:Sep 1, 2006
Words:163
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